Business Systems Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee and sustain the Applied EPIC system alongside other integrated platforms.

• Evaluate business processes to pinpoint opportunities for enhanced efficiency and effectiveness.

• Configure and tailor Applied EPIC, which includes workflows, templates, and user roles.

• Connect Applied EPIC with additional agency systems and applications.

• Diagnose and resolve issues related to Applied EPIC, collaborating with vendor support as necessary.

• Create and uphold documentation of system configurations, processes, and procedures.

• Lead or engage in projects focused on enhancing or upgrading Applied EPIC.

• Facilitate the onboarding of new users by establishing credentials and granting security access in accordance with agency policies.

• Work together with various departments, IT, and stakeholders.

⛳️ Requirements

• A minimum of 5 years of experience in administering agency management systems, ideally with Applied EPIC.

• Experience in Employee Benefits is preferred.

• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.

• Familiarity with Applied EPIC is preferred; however, knowledge of a comparable Account Management System (AMS) is acceptable.

• Capability to lift up to 25 pounds.

• Frequent use of vision to read documents and view computer screens.

• Regular use of hearing and speech to communicate via telephone and in person.

• Repetitive hand movements including keyboarding, writing, and using a 10-key.

• Ability to walk, bend, sit, reach, and stretch in all directions.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Prescription drug coverage.

• 401K.

• Equity incentive plan.

• Various supplemental benefits for physical, emotional, and financial wellbeing.

• Employee Wellness Program.

• Company paid holidays.

• Paid Time Off (PTO).