Business Systems Project Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee and coordinate Business Systems projects from initiation to completion, managing scope, timelines, milestones, resources, and dependencies.

• Serve as the primary owner of the team's Smartsheet project and release trackers, ensuring they are the definitive source for project status, releases, and priorities.

• Lead daily stand-ups, sprint or iteration planning sessions, backlog refinement, and retrospectives.

• Organize release planning and readiness across Salesforce, NetSuite, and integrated systems, including deployment schedules, communication with stakeholders, and post-release evaluations.

• Recognize and manage risks, issues, and inter-system dependencies, escalating concerns early with clear alternatives.

• Create status reports and project updates for the Senior Manager of Business Systems and relevant business stakeholders.

• Monitor decisions, actions, and change requests while maintaining comprehensive project documentation.

• Collaborate with vendors and implementation partners regarding deliverables and timelines.

• Assist with Smartsheet administration, focusing on workspace organization and conducting quarterly user access reviews.

• Continuously enhance the team's intake and prioritization processes.

⛳️ Requirements

• 4-7 years of project management experience, preferably in delivering business systems, ERP, or CRM projects (Salesforce, NetSuite, or similar).

• Practical experience with Agile and Scrum methodologies.

• Proficient in Smartsheet, with advanced skills in creating reports, dashboards, and automations, or comparable experience with tools like Jira.

• Strong grasp of the software release lifecycle, encompassing environments, testing, deployment, and change management.

• Exceptional organizational abilities, capable of managing multiple projects simultaneously and adapting to shifting priorities.

• Excellent written and verbal communication skills in English.

• Comfortable collaborating with stakeholders across various functions and time zones.

• Proactive and reliable, demonstrating a history of follow-through and holding teams accountable for commitments.

• Inquisitive and willing to ask questions to ensure a complete understanding of requirements, risks, and impacts.

• Available to work during overlapping hours with the US and New Zealand, including occasional early morning or evening meetings.

• Bachelor's degree in Business, Information Technology, or a related field, or equivalent experience.

• Scrum Master or project management certification (CSM, PSM, PMP, or CAPM) is preferred.

🏝️ Benefits

• Full-time employment.

• Equal Opportunity/Affirmative Action employment consideration.