Business Systems Analyst

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Oversee the daily health and functionality of core GTM platforms.

• Administer CRM settings, user permissions, custom objects, and workflow automation.

• Ensure consistent data flows across GTM tools, encompassing intent data, conversation intelligence, and sales engagement platforms.

• Uphold data quality standards, including deduplication and field taxonomy.

• Develop a reliable infrastructure for revenue reporting and forecasting in collaboration with GTM Engineers and the System Architect.

• Act as a technical partner for Sales, Marketing, and Customer Success teams on the frontlines.

• Address issues, collect business requirements, and provide scalable solutions.

• Assess new GTM technologies and AI tools for potential integration, adoption, and ongoing maintenance.

• Assist with contract renewals and the implementation of new solutions.

• Contribute to the long-term systems strategy as the company grows its product offerings and GTM initiatives.

⛳️ Requirements

• Advanced expertise in CRM administration.

• Salesforce Administrator or HubSpot Administrator certification is highly preferred.

• Experience in integrating marketing automation, CRM, and revenue intelligence tools such as 6sense, Gong, Outreach, and Gainsight.

• Capability to convert abstract business objectives into well-documented, scalable technical configurations.

• Strong analytical abilities, including identifying data discrepancies, forming hypotheses, and articulating findings effectively.

• Natural troubleshooting skills.

• Excellent written communication and documentation abilities.

• 2–4 years of experience in a RevOps, Marketing Ops, or Sales Ops systems role, preferably within a B2B SaaS environment.

• Familiarity with SQL or data warehouse querying, such as Snowflake or BigQuery, is a plus.

• Experience with AI-driven workflow automation or prompt-based tools in a GTM setting is advantageous.

• Exposure to multi-product or multi-segment GTM strategies is beneficial.

• Must have directly managed CRM administration tasks; HubSpot is the current CRM.

🏝️ Benefits

• 10-year exercise window for stock options.

• Unlimited PTO with a recommendation of four weeks per year.

• Twelve weeks of fully paid family leave in the US.

• Generous budget for equipment, software, and office furniture.

• $100/month education budget; more costly items such as conferences are covered with manager approval.

• Comprehensive health insurance for employees and their dependents in the US, with all premiums paid.

• Equity opportunities.