Business Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver systems support to the organization.

• Address, investigate, and resolve issues related to internal applications such as Salesforce, Salesforce CPQ, Outreach, Gainsight, and Conga.

• Conduct system administration tasks including managing users, profiles, roles, and permissions.

• Assist subject matter experts with reporting, dashboards, and data uploads.

• Foster relationships with both business and technical stakeholders.

• Collaborate with the Business Systems Team and cross-departmental leaders to document, design, and execute solutions.

• Link business leaders to data, key metrics, and analytics for informed decision-making.

• Support and occasionally take the lead in identifying and implementing system features and functionalities.

• Aid in quality assurance and testing of system deployments and modifications.

• Perform additional related duties as assigned.

⛳️ Requirements

• Bachelor's degree in Information Systems/Technology or a related field, or equivalent job-related experience of 3-5 years.

• A minimum of 3 years of relevant professional experience in a role that supports internal business systems.

• Salesforce certification is required.

• Knowledge of and/or administrator certification in Salesforce, CPQ, Conga, Gainsight, and Clari.

• Proficient in Microsoft Office products.

• Outstanding communication and collaboration abilities.

• Strong attention to detail and excellent organizational skills.

• Critical thinking capabilities and exceptional problem-solving skills.

• Analytical mindset with the ability to meet deadlines.

• Good interpersonal skills to engage with various management levels.

• Self-driven, motivated, and a strong team player.

• Familiarity with the K-12 SaaS industry is a plus.

• Knowledge of Accounting and Billing systems is a plus.

🏝️ Benefits

• Remote-first work philosophy.

• 11 paid holidays each year.

• Flexible workplace options.

• Affordable health coverage after 60 days (medical, dental, vision), with 100% coverage for employee-only medical.

• Company-paid life insurance, short-term disability, and long-term disability.

• Pet insurance available.

• Strong mentorship and leadership support.

• Opportunities for career advancement.

• Diverse teams.

• Opportunities for innovation and customer collaboration.