Business Process Management Specialist

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Recognize activities, decisions, recurring challenges, and management dependencies that necessitate process development or enhancement.

• Analyze current-state processes and create optimized future-state processes.

• Develop comprehensive end-to-end processes that encompass responsibilities, approvals, handoffs, business rules, exceptions, and controls.

• Create and uphold SOPs, policies, guidelines, work instructions, forms, and associated process documentation.

• Define process ownership, responsibilities, and decision-making authority in collaboration with relevant managers.

• Evaluate and enhance processes by tackling bottlenecks, redundancies, unnecessary approvals, manual tasks, and control deficiencies.

• Develop and manage workflows in Process Street, incorporating forms, approvals, conditional logic, assignments, deadlines, and automations.

• Identify and execute opportunities for workflow automation and system integration in partnership with relevant system owners.

• Establish process KPIs and controls to track performance and compliance.

• Assist in process testing, implementation, training, and adoption across various departments.

• Ensure governance of processes and documentation while continually enhancing implemented processes.

⛳️ Requirements

• Proven hands-on experience with Process Street is essential.

• Background in Business Process Management, process improvement, or a closely related area is required.

• Significant experience in current-state process mapping and future-state process design is necessary.

• Proficient in developing processes, SOPs, policies, business rules, and workflows.

• Solid understanding of BPMN or other systematic process-mapping methodologies.

• Capability to comprehend cross-functional operations and convert business requirements into actionable processes.

• Experience with workflow automation, integrations, or business systems is preferred.

• Strong analytical, problem-solving, documentation, and communication abilities are required.

• Ability to collaborate effectively with department managers and process owners.

🏝️ Benefits

• Opportunity to work in a dynamic and collaborative environment.

• Professional development and growth opportunities.

• Competitive salary and benefits package.