Business Operations Program Coordinator

This is a fully remote position, open to applicants in Washington.

📋 Description

• Oversee recurring business rhythms, leadership meetings, and operational cadences, including the preparation of agendas, materials, action items, and follow-up activities.

• Provide program administration and coordination for strategic initiatives spanning multiple workstreams.

• Develop and sustain project plans, status reports, risk and issue logs, as well as other governance materials for programs.

• Monitor project dependencies, deliverables, decisions, and action items to ensure accountability and timely execution.

• Create, manage, and organize team SharePoint sites along with other knowledge-management resources.

• Take ownership of and continually enhance onboarding documentation, processes, and team resources.

• Maintain repositories for team documentation, knowledge bases, and collaboration tools, including OneNote.

• Coordinate management information and reporting to guarantee that leadership receives timely and precise updates.

• Assist with resource planning, forecasting, and tracking as needed across various projects and programs.

• Collaborate with cross-functional stakeholders to pinpoint operational gaps and implement process enhancements.

• Organize and, when appropriate, lead meetings, forums, and working sessions to support program objectives.

• Aid colleagues with program processes, tools, documentation standards, and knowledge-management practices.

⛳️ Requirements

• A minimum of 2 years of experience in program management, project management, or a closely related field.

• At least 3 years of experience in supporting business operations, program administration, and/or executive stakeholders.

• Over 2 years of hands-on experience in SharePoint administration and knowledge management.

• Demonstrated experience in managing recurring business rhythms, governance forums, leadership meetings, or operational cadences.

• Proven capability to coordinate cross-functional initiatives, manage dependencies, track action items, and drive accountability.

• Experience in developing project plans, status reports, meeting materials, and communications aimed at executives.

• Exceptional organizational skills with the ability to handle multiple workstreams and shifting priorities simultaneously.

• Excellent written and verbal communication skills, along with demonstrated stakeholder management abilities.

• Strong analytical and problem-solving skills, with the ability to interpret information and convert it into actionable insights.

• Self-motivated, proactive, and able to work independently with minimal supervision.

• A Bachelor’s degree or equivalent professional experience.

• Experience in supporting senior leadership teams within a large, complex technology or enterprise environment.

• Practical experience in designing, building, and maintaining SharePoint sites.

• Experience managing OneNote notebooks, team documentation repositories, or centralized knowledge bases.

• Knowledge of information architecture, content organization, and content governance best practices.

• Experience in developing or enhancing onboarding programs and related documentation.

• Familiarity with standardizing or automating operational processes to boost team productivity.

• Proficient with Microsoft Office and common project/program management tools.

• Experience in supporting resource planning, forecasting, budget/spend tracking, or related operational reporting.

• Demonstrated ability to identify opportunities for operational improvement and independently lead solutions through to implementation.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Flexible Spending Account (FSA).

• 401(k) retirement plan.

• Competitive paid time off.

• Parental leave.

• Opportunities for professional growth and development.