Business Operations Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee finance, human resources, and technology operations.

• Direct the month-end closing process and implement systems for timely and precise financial reporting.

• Act as the main liaison for external accountants and fractional CFO.

• Manage the annual budgeting process, forecasting, expenditure controls, accounts payable, expense reconciliation, and contract management.

• Handle benefits administration, including open enrollment, renewals, and team inquiries.

• Lead the onboarding and offboarding processes, along with offer letter management, ensuring HR compliance.

• Project manage the recruitment process.

• Administer Google Workspace, Slack, Asana, and 15Five, including managing technology budgets, vendor relations, and renewals.

• Cultivate team expertise and maintain accessible how-to guides.

• Suggest, phase out, and secure organizational tools and data.

• Enhance, automate, or outsource operational workflows.

• Maintain the Resource Hub and ensure process documentation is up-to-date.

• Report directly to the Chief Operating Officer.

⛳️ Requirements

• Minimum of 4 years of experience in operations, finance, or business operations, preferably within a nonprofit environment.

• Proficient understanding of nonprofit finance and accounting practices, including month-end close, budgeting, and audit preparation.

• Experience managing external vendors, including accountants, benefits providers, or IT partners.

• Strong project management capabilities, with a history of overseeing recurring processes involving multiple teams.

• Comfortable with technology and quick to adapt to new tools.

• Advanced skills in spreadsheet applications, including formulas and pivot tables.

• Familiarity with accounting and payment solutions like QuickBooks Online and Bill.com.

• Excellent written and verbal communication skills, with the ability to explain budgets and benefits clearly.

• Strong commitment to diversity, equity, inclusion, and accessibility.

• Experience in benefits administration and HR compliance is advantageous.

• Familiarity with an HRIS, applicant tracking system, or staff engagement tool is a plus.

• Experience utilizing automation and AI tools is an added benefit.

🏝️ Benefits

• Equal opportunity employer.

• We strongly encourage applicants who contribute to diversity to apply.