Business Intelligence and Data Analytics Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Client Services, Operations, and Field Leadership to enhance reporting and analytics initiatives.

• Participate in discussions regarding reporting, dashboards, and performance insights across both internal and client-facing teams.

• Design, maintain, and optimize reporting platforms utilized by field and internal teams.

• Develop and oversee Power BI dashboards, which include client-facing reporting experiences and other designated programs.

• Assist with improvements to dashboards, scalability of reporting, and routine data cleanup activities.

• Collect, validate, and analyze data from various systems and data sources.

• Establish and uphold reporting logic, KPI alignment, and consistency across tool stacks.

• Aid in data quality assurance, audits, documentation, and validation processes.

• Manage raw data files, reporting inputs, integrations, and internal reporting systems.

• Support survey reporting, operational reporting, and initiatives focused on performance tracking.

• Assist in tracking KPIs, bonus reporting, and operational performance metrics.

• Ensure that reporting visuals, dashboard formatting, and usability remain clear, consistent, and user-friendly.

• Work closely with stakeholders to identify reporting needs and opportunities for process improvement.

• Contribute to ongoing analytics projects and lead special projects as assigned.

⛳️ Requirements

• Bachelor’s degree in Analytics, Data Science, Statistics, Computer Science, Information Systems, Business, or a related field (or equivalent practical experience).

• 3–5+ years of experience in data analytics, BI/reporting, analytics operations, or similar reporting functions.

• Proven experience in aggregating and validating data from multiple systems and reporting sources.

• Familiarity with KPI tracking, management of reporting cadence, and operational reporting workflows.

• Capability to convert reporting requirements into scalable dashboards and actionable business insights.

• Experience in fast-paced, multi-client, or dynamic operational environments is preferred.

• Excellent organizational, communication, and project coordination skills.

• Experience in supporting implementations, optimizations, or enhancements of reporting tools is preferred.

• Strong analytical, organizational, and problem-solving abilities.

• Ability to translate data into clear, actionable insights for both technical and non-technical stakeholders.

• Experience in building and maintaining dashboards and operational reports.

• High attention to detail and a commitment to data accuracy and integrity.

• Ability to manage multiple priorities and reporting deadlines in a fast-paced environment.

• Strong collaborative communication skills across cross-functional teams.

• Experience in supporting KPI tracking, reporting initiatives, and operational analytics.

• Comfort working with evolving reporting infrastructures and business processes.

• Solid understanding of dashboard usability, reporting presentation, and best practices in data visualization.

• Ability to identify trends, inconsistencies, and opportunities for operational improvement through data analysis.

• Experience with Power BI, including dashboard creation, reporting maintenance, workspace management, and best practices in data visualization.

• Must be available during evenings and weekends.

• Prolonged periods of sitting at a desk and working on a computer are expected.

• Must be capable of lifting 25 pounds occasionally.

🏝️ Benefits

• Flexible scheduling.