People Operations, Systems & Analytics Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee annual merit, compensation, and bonus cycles, which entails system configuration, data preparation, validation, audit controls, reporting, and collaboration with People and Finance partners.

• Manage salary grades, compensation frameworks, and associated system data.

• Generate analyses that underpin compensation decisions and ensure consistent program administration.

• Act as the main technical administrator for HRIS and integrated People platforms.

• Configure systems, oversee user access and business rules, import data, resolve issues, coordinate with vendors, and enhance platform performance.

• Create both recurring and ad hoc workforce reports, dashboards, and insights suitable for executive review.

• Prepare reports for the Board, including workforce metrics, engagement results, pulse survey findings, as well as measures of inclusion and culture.

• Handle People-related reporting and compliance processes, encompassing ACA, EEO-1, Form 5500, and relevant federal and state regulations.

• Assist with internal and external audits.

• Coordinate the operational and technical aspects of the annual Open Enrollment, which includes system setup, testing, employee data validation, enrollment reporting, and vendor/payroll reconciliation.

• Design and implement workflow automation, AI-enabled tools, and self-service solutions for employees and managers.

• Lead projects in People Operations.

• Maintain process maps, standard operating procedures, data definitions, controls, and documentation for end users.

⛳️ Requirements

• A minimum of five years of progressive experience in People Operations, HRIS, compensation, benefits, workforce analytics, or a related technical HR field.

• Proven experience in independently managing complex cycles or projects.

• Practical experience with administering an HRIS or People platform, such as ADP Workforce Now, ChartHop, or a similar system.

• Knowledge in HRIS configuration, data management, security, reporting, testing, and issue resolution.

• Excellent technical reporting and analytical abilities.

• Advanced proficiency in Excel.

• Experience utilizing Microsoft Copilot to create dashboards and metrics.

• Working knowledge of compensation administration, including merit and bonus cycles, salary grades, pay structures, data validation, and compensation reporting.

• Familiarity with benefits administration and Open Enrollment procedures.

• Understanding of ACA, EEO-1, Form 5500, audits, and other HR compliance mandates.

• Capability to maintain data integrity, establish controls, reconcile information across systems, identify root causes, and convey findings to both technical and non-technical audiences.

• Experience in enhancing workflows through automation, AI-enabled tools, integrations, or low-code solutions.

• Sound judgment in the responsible use of employee data and technology.

• Strong skills in project management, documentation, vendor management, collaboration, and communication.

• Ability to handle multiple deadlines and manage sensitive information discreetly.

• A bachelor's degree or equivalent work experience is preferred.

• Relevant credentials in HR, compensation, benefits, analytics, project management, or HR technology are advantageous.

🏝️ Benefits

• Opportunity to transition from contract to permanent employment after one year.

• Support for professional development.

• Commitment to equal employment opportunities.

• Reasonable accommodations available for applicants with disabilities.