Business Excellence Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and implement thorough change management strategies.

• Offer leadership, guidance, and coaching to employees during transitional phases.

• Utilize continuous improvement methodologies and tools to boost organizational performance.

• Identify and prioritize enhancement opportunities through data analysis, process mapping, and stakeholder collaboration.

• Partner with leaders to align projects with business strategies and objectives.

• Propel the execution of strategic change management and continuous improvement initiatives.

• Develop and sustain detailed documentation for initiatives.

• Define team objectives, scope, and responsibilities, while providing regular updates and performance reports on work plans.

• Encourage collaboration, innovation, and accountability within the team.

• Cultivate relationships with key stakeholders throughout the organization.

• Communicate effectively to ensure understanding, buy-in, and support for initiatives.

• Set and track KPIs for change initiatives and continuous improvement efforts.

• Assess implemented changes and pinpoint additional improvement opportunities.

• Evaluate change performance using suitable tools and techniques.

• Follow established best practices and tools across all projects.

• Carry out other tasks as requested to support the Team, Clients, and Business Units.

⛳️ Requirements

• Over 10 years of relevant experience.

• Demonstrated ability to lead and manage complex projects and initiatives.

• Proficient in M365 applications and AI tools such as Copilot.

• Exceptional communication and interpersonal abilities.

• Strong analytical and problem-solving capabilities.

• Capacity to adapt to evolving procedures and a growing environment.

• Ability to thrive in a fast-paced, dynamic setting while managing multiple priorities.

• Lean Six Sigma certification, with at least a Green Belt designation from an accredited institution.

• More than 10 years of experience in Lean Six Sigma.

• Over 5 years of experience in Organizational Change Management.

• More than 5 years of experience in Technology Projects / Implementations.

• Over 5 years of Project Management experience.

• Bachelor's degree is mandatory; a master's degree (MS, HIM, or MBA) is preferred.

• HFMA Certified Revenue Cycle Representative (CRCR) certification is required within 9 months of hire.

• Willingness to travel as necessary, up to 25% of the time.

• Must reside in and be authorized to work within the United States.

🏝️ Benefits

• Bonus Incentives.

• Paid Certifications.

• Tuition Reimbursement.

• Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs.

• Career Advancement.

• Professional development opportunities.

• Quarterly and annual incentive programs.

• Work-Life Flexibility.

• Reasonable accommodations for qualified individuals with disabilities.