Business Development Specialist – Healthcare, Emergency Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement business development initiatives in alignment with HCEM growth goals, target markets, key accounts, and strategic plans.

• Discover and cultivate new leads and opportunities through outreach, establishing client relationships, engaging in industry activities, referrals, and various initiatives.

• Engage with potential and current clients via calls, emails, meetings, events, campaigns, and relationship-building activities.

• Develop and sustain relationships with clients and prospects, gaining insight into their organizations, priorities, challenges, and requirements.

• Enhance existing accounts by offering additional services, cross-selling, renewals, and leveraging broader Jensen Hughes capabilities.

• Follow up on leads and opportunities, documenting and executing subsequent steps within the sales pipeline.

• Assist in pursuits from lead to closure, including client coordination, follow-up, proposal creation, qualifications, scope and fee development, and collaboration with technical and operational teams.

• Collaborate with the HCEM Business Development Manager, Operations, technical resources, and subject matter experts.

• Facilitate communication and continuity among Business Development, Operations, and clients.

• Maintain precise business development data within company systems, encompassing activity, leads, opportunities, pipeline, proposals, orders, renewals, and growth metrics.

• Utilize established business development processes and tools to ensure transparency in activities, opportunity progression, client engagement, and outcomes.

• Support strategic account and client development plans.

• Foster relationships at various levels within key accounts.

• Assist in efforts to retain and renew clients.

• Articulate the value of Jensen Hughes services and align client needs with suitable expertise and solutions.

• Acquire knowledge of HCEM and Jensen Hughes service offerings to pinpoint cross-selling opportunities.

• Keep abreast of trends in healthcare and emergency management, client challenges, competitive landscape, regulatory changes, and emerging opportunities.

• Engage in industry events, conferences, associations, and client-oriented activities.

• Manage assigned business development responsibilities while fostering a cooperative approach.

⛳️ Requirements

• Bachelor's degree is preferred.

• A minimum of two (2) years’ experience in business development and/or account management.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook is required.

• Familiarity with Microsoft Dynamics 365 is preferred.

• Experience with government contract tracking systems or platforms is preferred.

• Background in a professional services firm is preferred.

• General knowledge and confidence in utilizing computer databases and menu-driven reports.

• Strong project coordination and organizational skills, attention to detail, and a proactive approach to follow-through.

• Ability to excel in fast-paced and high-pressure environments.

• Capacity to work independently as well as collaboratively within a team.

• Exceptional customer service skills and strong listening abilities.

• Capability to devise innovative plans or solutions.

• Candidates located outside New England who are willing to travel to the Connecticut or New York office approximately quarterly are preferred.

🏝️ Benefits

• Retirement plan.

• Healthcare coverage.

• A wide range of additional benefits.

• Full-time salaried position without commission.

• Remote work arrangement.

• Possible quarterly travel to the Connecticut or New York office (preferred).