Business Development Representative

This is a fully remote position, open to applicants in California.

📋 Description

• Interact with prospective clients via email, phone, and social media, adhering to the Client's Service Level Agreements (SLA).

• Utilize HubSpot and Salesforce for managing and tracking client interactions.

• Uphold a professional and enthusiastic demeanor while representing the brand's voice and tone.

• Manage a large volume of emails while ensuring personalized interactions with clients.

• Organize, maintain, and update client information to keep it accessible.

• Streamline processes to enhance efficiency and deliver a positive client experience on a larger scale.

• Work collaboratively with cross-functional teams in a lean and agile work environment.

⛳️ Requirements

• At least 1 year of experience in a customer-facing position.

• A creative, organized, and client-focused mindset.

• Proficient in engaging potential clients through various communication channels, including email, phone, and social media.

• Familiarity with HubSpot and Salesforce for managing and tracking client interactions.

• Excellent skills in communication, storytelling, active listening, empathy, problem-solving, and critical thinking.

• Capable of adapting and thriving in a dynamic, fast-paced environment.

• Skilled in identifying client challenges, providing innovative solutions, and using data to recognize trends and enhance processes.

• Knowledge of Agile methodologies, particularly Scrum and/or Kanban (preferred).

• Extensive experience with HubSpot or holding a HubSpot certification (preferred).

• A bachelor's degree in Communication or Marketing (preferred).

• Experience with the Atlassian tool stack (preferred).

🏝️ Benefits

• On-the-job training.

• Opportunities for professional growth.