Business Development Manager – Global, Retail Solution

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Cultivate strategic and lasting partnerships between SGS and designated global clients, engaging with stakeholders at the Director and VP levels.

• Discover and nurture new revenue possibilities within the client portfolio, collaborating with the SGS network and the global Technical Competence Team.

• Oversee the implementation and delivery of diverse and intricate client-specific global projects, ensuring compliance with contractual commitments and deliverables.

• Foster long-term sustainable business relationships with key international clients.

• Directly report SGS performance to senior management teams of clients.

• Propel strategic growth and development of major international clients.

• Formulate and execute client-specific Global Key Account Development Plans.

• Serve as the primary liaison with client management teams to manage existing global programs in alignment with client KPIs.

• Oversee the deployment and improvement of global cooperative agreements throughout the SGS network.

• Collaborate with global technical teams prior to new project launches to establish an execution framework and provide technical support.

• Handle the investigation and resolution of client issues, complaints, and claims.

• Recognize and mitigate risks associated with performance and client expectations.

⛳️ Requirements

• At least 5 years of relevant experience in B2B sales, business development, or commercial roles within service and solutions-oriented environments.

• Demonstrated success as a proactive sales professional with a track record in new business acquisition, long-lasting client relationship management, and upselling/cross-selling to existing clients.

• Ability to contribute to and lead a global business development strategy.

• Experience in identifying growth opportunities and creating scalable sales strategies across various regions.

• Proven experience in selling multi-service or solution-based offerings that cater to diverse customer needs.

• Established professional network within retailers and/or consumer brands in Europe is preferred.

• Experience in selling to multinational or cross-border environments.

• Familiarity with working alongside international stakeholders and coordinating internally across regions or service lines.

• Negotiation experience on Global Master Agreements/Global Frame Agreements with Global Partners is essential.

• Demonstrated ability to thrive in fast-paced, target-driven settings while managing multiple opportunities and priorities.

• Experience in the TIC sector is advantageous.

• Proficiency in English is required.

• Additional European languages are considered a strong asset.

🏝️ Benefits

• Access to SGS University and Campus for continuous learning opportunities.

• Multinational work environment with colleagues from various continents.

• Comprehensive benefits platform.

• Hybrid working model.

• Supportive and inclusive workplace culture.

• Opportunities for professional growth and personal development.