Business Development Manager – Global, Retail Solution

This is a fully remote position, open to applicants in France.

📋 Description

• Forge strategic and lasting partnerships between SGS and designated global clients, representing the organization at Director and VP levels.

• Discover and cultivate new revenue streams within the client base in partnership with the SGS network and Global Technical Competence Team.

• Oversee the implementation and delivery of a variety of complex, client-specific projects on a global scale, ensuring that contractual obligations and deliverables are fulfilled.

• Establish long-term sustainable business relationships with key international clients.

• Report SGS performance directly to senior management teams of clients.

• Propel strategic growth and development of key international clients.

• Create and execute client-specific Global Key Account Development Plans in alignment with client objectives and needs.

• Serve as the primary liaison with client management teams to oversee existing global programs in accordance with client KPIs.

• Oversee the deployment and enhancement of global cooperative agreements throughout the SGS network.

• Collaborate with global technical teams prior to new project launches to determine execution structures and technical support.

• Handle the investigation and resolution of client concerns, complaints, and claims.

• Identify and mitigate risks associated with performance and client expectations.

⛳️ Requirements

• At least 5 years of pertinent experience in B2B sales, business development, or commercial roles within service and solution-oriented environments.

• Demonstrated success as a hunter sales professional with a track record in acquiring new business.

• Proven experience in establishing long-term client relationships.

• Successful in driving upselling and cross-selling initiatives through existing clients.

• Capacity to contribute to and lead a global business development strategy.

• Ability to recognize growth opportunities and develop scalable sales strategies across regions.

• Experience in selling multi-service or solution-based offerings that cater to diverse customer needs.

• Preferred established professional network within retailers and/or consumer brands in Europe.

• Experience in selling within multinational or cross-border contexts.

• Experience collaborating with international stakeholders and coordinating internally across regions or service lines.

• Negotiation skills for Global Master Agreements/Global Frame Agreements with Global Partners are essential.

• Experience thriving in fast-paced, target-driven environments while managing multiple opportunities and priorities.

• Experience in the TIC sector is advantageous.

• Fluent English is required.

• Proficiency in additional European languages is a significant advantage.

• An English CV is required for application.

🏝️ Benefits

• SGS university and Campus offering continuous learning opportunities.

• Benefits platform.

• Hybrid working model.

• Supportive and inclusive workplace environment.

• Opportunities for professional growth and personal development.

• Multinational atmosphere with colleagues from various continents.

• A global and highly stable company.