Business Development Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Generate revenue for Local Authority, Domiciliary Care, and Direct to Consumer portfolios

• Achieve and surpass assigned individual revenue targets

• Interact with potential and current clients to identify and secure contracts

• Develop and oversee a pipeline for new and existing business opportunities

• Identify and procure bid opportunities while managing the bid process

• Guide customers through the sales process, including pilot programs

• Maintain customer relationships, offer product/service support, troubleshoot issues, and handle complaints

• Collaborate with partners to expedite revenue growth

• Conduct product demonstrations

• Assist with account management, growth strategies, stakeholder engagement, program planning, and execution

• Serve as an escalation point and follow up on issue resolution or service delivery

• Ensure contracts are finalized, customer-system setups are completed, and purchase orders are acknowledged

• Work with various departments to ensure timely delivery and resolution of customer orders

• Maintain CRM records, produce reports, analyze data, and project revenue

• Cultivate a thought-leader understanding of Lilli’s products, markets, and use cases

• Clarify successful deployment opportunities for Lilli and provide feedback on competitors and product features

• Collaborate with departments on business cases, events, and product development

• Represent the Sales team at internal events

⛳️ Requirements

• Over 5 years of experience in Business Development roles within a Health or Social Care context

• Degree-level qualification and/or relevant experience

• Exceptional verbal and written communication skills

• Strong presentation skills and experience in customer-facing roles

• Proficiency in customer service software, CRM systems, and essential computer applications

• Proven track record of generating revenue through cold calling and account management

• Experience in developing and executing account and sector plans

• Familiarity with cloud-based CRM systems, Microsoft products, and other relevant tools

• Strong problem-solving skills

• Patient and empathetic demeanor

• Ability to handle multiple tasks in a dynamic environment

• Detail-oriented with excellent organizational skills

• Valid UK driving license and readiness to travel as needed

• Customer-focused, results-oriented approach

• Capacity to devise solutions in challenging situations

• Team-oriented mindset with strong interpersonal skills

• Eagerness to learn and adapt to new procedures or technologies

• Positive attitude with the ability to forge new relationships

• Excellent time management skills

• Comfort with cold calling potential clients

🏝️ Benefits

• Monthly Car Allowance of £500

• Monthly phone allowance

• Flexible working hours

• All necessary equipment to set up a home workspace

• Regular company events for collaboration, review, planning, and celebration

• Supportive and inclusive workplace culture

• Unlimited Work Away from Home days

• 28 days of annual leave plus bank holidays

• Health Cash Plan

• Electric Car Scheme