Business Development Manager

This is a fully remote position, open to applicants in United States, +8 more locations.

📋 Description

• Identify, target, and connect with potential customers via phone, email, LinkedIn, and virtual meetings.

• Create and assess new sales opportunities within healthcare providers, billing companies, revenue cycle management firms, and healthcare technology vendors.

• Conduct discovery meetings to uncover customer challenges, business goals, and operational difficulties.

• Oversee the entire sales process from prospecting to contract signing.

• Craft value propositions and business cases that align with customer requirements.

• Present pricing, proposals, and ROI business cases effectively.

• Facilitate live and virtual product demonstrations of HSC and DDC solutions, such as Secure Connect, Claims Correct, and Picasso.

• Negotiate contract terms and work with leadership on pricing and commercial approvals.

• Establish relationships with operational leaders and executive decision-makers.

• Maintain a robust sales pipeline and meet activity and revenue targets.

• Log opportunities, customer interactions, and forecasting efforts in the CRM system.

• Provide pipeline updates and sales forecasts to management.

• Collaborate with implementation, onboarding, and customer success teams to ensure a smooth transition from sale to client launch.

• Work with marketing and leadership on lead generation and growth strategies.

• Represent the organization at industry conferences, networking events, and client meetings.

• Utilize AI-driven sales and productivity tools to enhance prospecting, research, engagement, and sales effectiveness.

• Identify areas for improvement in sales processes to enhance efficiency and drive better customer outcomes.

⛳️ Requirements

• At least 3 years of experience in business development, sales, or as an account executive within the healthcare sector.

• Proven success in meeting or surpassing sales quotas and business development goals.

• Established history of sourcing and closing new business through outbound prospecting.

• Experience in managing complex sales cycles and engaging multiple stakeholders.

• 3-5 years of experience in prospecting and cold-calling.

• Comfortable with high-volume outbound efforts, primarily using phone communication, confidently handling objections, and booking meetings.

• Demonstrated capability to develop and secure new business opportunities.

• Exceptional verbal, written, and presentation communication skills.

• Confidence in presenting and demonstrating software solutions to audiences ranging from front-line staff to C-suite executives.

• Strong negotiation and relationship-building skills.

• Ability to comprehend customer business issues and convey value-based solutions.

• Experience with CRM platforms to manage sales activities and forecasts.

• Excellent organizational and time-management abilities.

• Capacity to work independently in a remote setting.

• Proficient with modern productivity and AI-enhanced sales tools.

• Daily utilization of AI tools like ChatGPT, Claude, or Copilot for account research, call preparation, personalized outreach, and follow-up.

• Bachelor's degree preferred or an equivalent mix of education and professional experience.

• Experience in healthcare clearinghouse, healthcare technology, or revenue cycle management organizations.

• Familiarity with healthcare clearinghouses such as Availity, Waystar, Optum/Change Healthcare, Trizetto, or similar.

• Knowledge of healthcare claims processing, eligibility, denials management, payer enrollment, and reimbursement workflows.

• Understanding of clearinghouse healthcare transactions and standards.

• Working knowledge of X12 transactions, including 837, 835, and 270/271.

• Experience selling healthcare software, revenue cycle solutions, or related technology platforms.

• Background in selling to or collaborating with practice management and EHR software vendors.

• Established network within healthcare provider organizations, billing companies, or healthcare technology vendors.

• Experience in a high-growth, startup, or transformational business environment.

• Familiarity with CRM platforms like HubSpot, Salesforce, or similar tools.

🏝️ Benefits

• Abundant opportunities for career advancement.

• Comprehensive medical, dental, and vision coverage.

• Three weeks of vacation along with five personal days to recharge.

• Employee stock ownership program.

• RRSP program.

• 401k with matching contributions.

• Opportunities to engage in community service and give back.

• Flexible work arrangements tailored to your lifestyle.

• Commission-earning potential for meeting and exceeding established sales targets.