Business Development Manager

This is a fully remote position, open to applicants in United States, +8 more locations.

📋 Description

• Identify, target, and engage potential customers through outbound outreach methods such as phone calls, emails, LinkedIn interactions, and virtual meetings.

• Generate and qualify new sales opportunities within healthcare provider organizations, billing companies, revenue cycle management firms, and healthcare technology vendors.

• Conduct discovery meetings to uncover customer challenges, business objectives, and operational difficulties.

• Oversee the entire sales cycle from prospecting to contract execution.

• Create compelling value propositions and business cases customized to meet customer needs.

• Present pricing, proposals, and ROI business cases.

• Lead live and virtual product demonstrations of HSC and DDC solutions, including Secure Connect, Claims Correct, and Picasso.

• Negotiate contract terms and collaborate with leadership on pricing and commercial approvals.

• Cultivate relationships with stakeholders, ranging from operational leaders to executive decision-makers.

• Maintain a robust sales pipeline and consistently meet activity and revenue targets.

• Track opportunities, customer interactions, and forecasting activities using the CRM system.

• Provide regular updates on the pipeline and sales forecasts to management.

• Collaborate with implementation, onboarding, and customer success teams to ensure a seamless transition from sale to client launch.

• Partner with marketing and leadership teams on lead generation and growth initiatives.

• Represent the organization at industry conferences, networking events, and customer meetings.

• Leverage AI-powered sales and productivity tools to enhance prospecting, research, customer engagement, and sales effectiveness.

• Identify opportunities to refine sales processes, boost efficiency, and achieve better customer outcomes.

⛳️ Requirements

• A minimum of 3 years of experience in business development, sales, or as an account executive within the healthcare sector.

• Proven success in meeting or surpassing sales quotas and business development goals.

• A demonstrated history of sourcing and closing new logo business through outbound prospecting.

• Experience in managing complex sales cycles and engaging with multiple stakeholders.

• 3-5 years of experience in prospecting and cold-calling.

• Comfortable executing a high-volume outbound strategy primarily via phone, confidently handling objections and securing meetings.

• Proven capability to develop and close new business opportunities.

• Exceptional verbal, written, and presentation communication skills.

• Confident in presenting and demonstrating software solutions to varied audiences, from front-line staff to C-suite executives.

• Strong negotiation and relationship-building skills.

• Ability to comprehend customer business challenges and articulate value-driven solutions.

• Experience utilizing CRM platforms to manage sales activities and forecasts.

• Strong organizational and time management skills.

• Capacity to work independently in a remote setting.

• Proficiency in modern productivity and AI-enabled sales tools.

• Daily use of AI tools such as ChatGPT, Claude, or Copilot for account research, call preparation, personalized outreach, and follow-up, with a curiosity about future developments.

• A bachelor's degree is preferred or an equivalent combination of education and professional experience.

• Preferably, experience within healthcare clearinghouses, healthcare technology, or revenue cycle management organizations.

• Experience with clearinghouses such as Availity, Waystar, Optum/Change Healthcare, Trizetto, or similar is preferred.

• Knowledge of healthcare claims processing, eligibility, denials management, payer enrollment, and reimbursement workflows is preferred.

• Familiarity with clearinghouse healthcare transactions and standards is preferred.

• Working knowledge of X12 transactions, including 837, 835, and 270/271 is preferred.

• Experience selling healthcare software, revenue cycle solutions, or related technology platforms is preferred.

• Experience selling to or collaborating with practice management (PM) and EHR software vendors is preferred.

• An established network within healthcare provider organizations, billing companies, or healthcare technology vendors is preferred.

• Experience in a high-growth, startup, or transformational business environment is preferred.

• Familiarity with HubSpot, Salesforce, or similar CRM platforms is preferred.

🏝️ Benefits

• Abundant opportunities for career advancement.

• Comprehensive medical, dental, and vision benefits.

• Three weeks of vacation plus five personal days to recharge.

• Employee stock ownership.

• RRSP program.

• 401k with matching contributions.

• Opportunities to give back through community involvement.

• Flexible work arrangements to accommodate your lifestyle.

• Potential to earn commissions for achieving and exceeding established sales goals.