Business Development Director

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Meet annual sales objectives and revenue goals for designated accounts through proactive sales initiatives and client interactions.

• Build, sustain, and grow relationships with current and potential clients in the pharmaceutical and biotechnology sectors.

• Formulate and implement account plans for major accounts and strategic partners.

• Deliver weekly sales activity summaries and business updates to upper management.

• Create and execute client call strategies and sales plans.

• Follow up on leads and uncover new business prospects.

• Collect and relay market insights and competitive data.

• Showcase and advocate for the business unit's capabilities and service offerings.

• Detect and convey opportunities for cross-selling across various business units.

• Manage client expectations and enhance customer satisfaction initiatives.

• Collaborate with internal teams to design and provide integrated client solutions.

• Organize and facilitate client visits and business meetings.

• Review client proposals and offer insights to support commercial goals.

• Utilize Salesforce (SFDC) for managing customer data, sales activities, opportunity tracking, and revenue forecasting.

• Oversee sales opportunities and ensure accurate revenue projections.

• Work collaboratively across business units to identify and secure multi-service opportunities.

• Assist in proposal creation and scope discussions.

• Maintain regular communication with clients and engage in relationship management.

• Participate in strategic account teams and corporate account planning efforts.

• Lead client presentations, business reviews, and commercial negotiations.

• Identify client requirements and develop new business avenues.

• Share best practices and contribute to sales training and development efforts.

• Examine industry trends and market conditions to pinpoint potential business opportunities.

• Manage strategic accounts and intricate sales projects.

• Provide guidance on RFPs, quotations, and protocol interpretation.

• Develop strategies for long-term account growth.

• Lead negotiations for Master Service Agreements (MSAs) and preferred provider contracts.

⛳️ Requirements

• Bachelor’s degree.

• A minimum of 5 years of experience in selling Real World Data (RWD), Real World Evidence (RWE), RWD services, healthcare data solutions, or similar offerings directly to pharmaceutical or biotechnology firms.

• At least 5 years of experience engaging with mid-level decision-makers, executive stakeholders, or both within pharmaceutical or biotechnology companies.

• A minimum of 3 years of experience overseeing strategic accounts, complex sales initiatives, or both.

• At least 3 years of experience using customer relationship management (CRM) systems for opportunity tracking, account management, and revenue forecasting.

• Experience in negotiating commercial agreements, contracts, statements of work, Master Service Agreements (MSAs), preferred provider agreements, or equivalent business arrangements.

• Advanced knowledge of the industry.

• A highly consultative approach to client interactions and solution development.

• Capability to identify, cultivate, and extend strategic client relationships.

• Ability to recognize opportunities across multiple business units.

• Proven leadership in client-facing settings.

• Competence in presenting effectively to executive and senior-level stakeholders.

• Ability to influence cross-functional teams and stakeholders.

• Skills in managing and motivating client-facing teams.

• Strong financial acumen, including budgeting, financial planning, forecasting, and business performance management.

• Ability to assess commercial opportunities and support pricing strategies.

• Capability to handle challenging client, operational, or financial situations.

• Excellent verbal, written, and presentation skills.

• Strong customer focus and relationship management abilities.

• Proven negotiation skills in complex client scenarios.

• Ability to differentiate service offerings from competitors.

• Demonstrated ability to acquire, nurture, and retain client relationships.

• Strong emphasis on client retention and customer satisfaction.

• Ability to manage strategic, domestic, regional, and transatlantic client relationships.

• Approximately 35% travel required, with around 50% of travel potentially involving overnight stays.

• Flexibility to participate in meetings across various time zones.

• Occasional extended work hours may be necessary.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Commissions under the applicable variable compensation plan.