Business Development Associate

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Oversee a portfolio of healthcare partners and referral sources to enhance referrals and attract new client visits.

• Create strategies aimed at expanding current partnerships and establishing new referral connections.

• Recognize high-potential providers, practices, specialties, and healthcare organizations within designated markets.

• Utilize referral and account data to prioritize outreach, spot opportunities, and reconnect with declining or inactive partners.

• Foster relationships with physicians, Advanced Practice Providers (APPs), practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders.

• Engage in proactive outreach via phone, email, virtual meetings, and in-person interactions when appropriate.

• Inform partners about Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance options.

• Assist partners in navigating the Thriveworks referral process and eliminating barriers to patient access.

• Encourage the use of referral tools, including the Patient Referral Dashboard.

• Collaborate internally to enhance the referral experience.

• Investigate healthcare markets and identify new partnership opportunities.

• Build connections with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.

• Ensure accurate account and activity information is maintained in Salesforce.

• Leverage CRM, dashboards, and referral data to assess performance and prioritize opportunities.

• Work alongside Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to meet partner needs and facilitate growth.

• Contribute to referral growth, partnership expansion, account reactivation, dashboard adoption, Salesforce accuracy, and overall Care Partnerships objectives.

⛳️ Requirements

• Must reside in the state of South Carolina.

• 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field.

• Excellent communication, relationship-building, and problem-solving abilities.

• Confident in outbound outreach and forming new relationships.

• Capable of managing multiple accounts and independently prioritizing opportunities.

• Comfortable using data and performance metrics to inform decisions.

• Experience with CRM systems; Salesforce is highly preferred.

• Strong sense of ownership, organizational skills, and follow-through.

• Ability to excel in a fast-paced, growth-oriented environment.

• Applicants must be legally authorized to work in the United States at the time of hire.

• This position is not eligible for employment visa sponsorship, either currently or in the future.

• Physical demands may include prolonged periods of sitting.

• Required to enter text or data into a computer using a traditional keyboard.

🏝️ Benefits

• An incredible team culture.

• Healthcare, Dental, Vision, and life insurance benefits.

• 401K with a 3% employer match.

• Paid time off and paid holidays.

• Additional coverage options, including Short-Term Disability, Long-Term Disability, and Group Accident Insurance.

• Opportunities for professional development and advancement.