Business Development Account Director

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage an average of 15 to 20 accounts within a designated territory, taking responsibility for achieving a direct sales quota.

• Oversee comprehensive account management and foster relationships with Softchoice customers to enhance NPS.

• Expand account growth by aligning Softchoice’s offerings with the business objectives of customers.

• Establish Softchoice as a reliable strategic partner.

• Handle all facets of account management, including quote generation and order processing.

• Surpass customer expectations regarding order precision and promptness.

• Formulate a strategic plan tailored to each account.

• Stay updated on industry trends, leadership priorities, and the competitive landscape.

• Cultivate relationships with senior executives at both existing and potential customer organizations.

• Utilize Salesforce and Softchoice’s sales methodology to manage accounts, opportunities, and sales predictions.

• Identify customer challenges and coordinate necessary resources to create sales solutions for software, hardware, and services.

• Maintain a strategic relationship with local manufacturers and channel partners.

• Stay informed about market and product advancements and participate in requisite product training.

• Collaborate and communicate with internal stakeholders and specialized resources to meet customers’ business goals.

• Consistently and accurately cultivate sales opportunities.

• Apply Softchoice’s “rep role” model alongside the Challenger sales methodology.

⛳️ Requirements

• A minimum of 2 years of experience in a business-to-business (B2B) environment.

• Experience within the IT industry is advantageous.

• Ability to understand and interpret annual reports, financial data, and forecasts.

• Strong business acumen with skills in managing a prospect pipeline.

• Good understanding of solution selling and generating value for customers.

• Familiarity with or experience in the Challenger sales methodology is a plus.

• Excellent verbal and written communication skills.

• Strong listening abilities.

• Comfortable in delivering presentations and simplifying complex solutions.

• Exceptional organizational, problem-solving, and interpersonal skills.

• Proficient in Salesforce and Office 365 applications.

• Ability to deliver outstanding customer service and foster exceptional interpersonal relationships.

• Self-motivated, capable of working independently as well as collaboratively within a team.

• High school diploma or equivalent is required.

• Fluency in English is mandatory.

• Successful completion of professional reference, educational, and criminal background checks.

🏝️ Benefits

• Medical and dental coverage.

• Employee and family assistance program.

• RRSP/DPSP with employer matching contributions.

• Life and disability insurance.

• Vacation and sick leave.

• Statutory holidays.

• Parental leave.

• Volunteer days.

• Bereavement leave.

• Promotional offers program.

• Flexible workday scheduling.

• Competitive benefits from day one.

• Opportunities for professional development and career advancement.

• Access to professional training and resources.

• Remote onboarding.

• Virtual job interviews.