Business Analyst II

This is a fully remote position, open to applicants in Guatemala, +6 more countries.

📋 Description

• Coordinate projects and governance activities within the Finance Center of Excellence.

• Act as the main point of contact between stakeholders and project teams.

• Manage project intake, portfolio, and resource management information using Smartsheet and other business systems.

• Generate and maintain recurring operational, project, and capacity reports in Smartsheet.

• Analyze data trends, pinpoint risks and opportunities, investigate data integrity issues, and provide actionable insights.

• Enhance reporting solutions, ensure data quality, identify reporting gaps, and guarantee timely delivery of dashboards.

• Organize stakeholder meetings, interviews, and requirements-gathering sessions.

• Conduct reviews of current business processes and propose improvements.

• Assist with annual audits, quarterly capacity planning, and the operations of the Finance Center of Excellence.

• Maintain strategic roadmaps, presentation materials, visualizations, and executive communications.

• Oversee SharePoint, intranet, and collaboration sites, and support documentation governance.

• Facilitate user acceptance testing, process documentation, data validation, and change adoption for new systems and capabilities.

• Cultivate relationships across global finance teams and national offices, influencing outcomes without direct authority.

• Engage in continuous improvement initiatives and contribute to the growth of the Finance Center of Excellence.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, Information Systems, Project Management, or a related field, or a comparable combination of education and experience.

• 3+ years of experience in business analysis, project coordination, operations, process improvement, reporting, or a similar field.

• Demonstrated experience in coordinating projects, managing multiple priorities, and supporting cross-functional stakeholders.

• Strong analytical skills with a background in gathering, interpreting, and communicating business and operational data.

• Experience in creating and maintaining regular reports, dashboards, presentations, and business documentation.

• Proven ability to facilitate discussions, ask insightful questions, gather requirements, and uncover underlying business needs.

• Fluent in both verbal and written English communication skills.

• Proficient in Smartsheet, including creating and managing forms, spreadsheets, reports, dashboards, and workspaces, or possess the ability to learn quickly.

• Capacity to work independently, show initiative, and navigate uncertainty while maintaining attention to detail.

• Strong relationship-building abilities with a collaborative, approachable, and service-oriented attitude.

• Display curiosity, humility, and a willingness to learn, ask questions, and appropriately challenge assumptions.

• Adaptable and resilient in a dynamic environment where priorities and requests may change.

• Proficient in Microsoft Office applications, including Excel, PowerPoint, Teams, Outlook, SharePoint, and OneDrive.

• Experience with process mapping, workflow documentation, or collaboration tools like Miro is a plus.

• Finance or accounting experience is advantageous but not mandatory.

• Maintains a personal relationship with Jesus Christ.

• Consistently witnesses for Jesus Christ and exhibits a courteous, Christ-like demeanor.

• Commitment to child protection standards, the Statement of Commitment to Child Protection, and the Code of Conduct.

🏝️ Benefits

• Engage in regular chapel services, prayer groups, and departmental devotionals.