Business Analyst

This is a fully remote position, open to applicants in New Mexico, +2 more states.

📋 Description

• Evaluate jury management workflows, court operations, and associated judicial processes to uncover areas for enhancement.

• Record existing and future-state business processes, functional requirements, and system interactions.

• Convert operational requirements into actionable specifications for Product and Engineering teams.

• Perform data analysis and research to aid in solution design, configuration, and decision-making.

• Interact directly with clients during discovery, configuration, testing, and deployment phases.

• Organize requirements workshops, stakeholder interviews, and process review meetings with court staff.

• Offer expert advice, subject-matter expertise, and best-practice guidance to clients and internal teams.

• Assist with user acceptance testing, verify system configurations, and help with rollout tasks.

• Collaborate with Product and Engineering teams to ensure requirements are clearly understood and accurately implemented.

• Create user stories, acceptance criteria, and supporting documentation in JIRA.

• Generate process maps, requirements specifications, and training materials.

• Simplify complex ideas for both technical and non-technical audiences.

• Conduct demonstrations and training sessions for clients on the Jury Application.

• Lead business analysis initiatives across multiple simultaneous projects.

• Execute additional duties as assigned.

⛳️ Requirements

• Bachelor's Degree preferred, or equivalent related experience required.

• Over 3 years of experience in court operations, jury management, or judicial administration.

• Prior experience in a senior or lead Business Analyst position.

• Familiarity with judicial or government software applications.

• Proficient in JIRA or similar tools for creating user stories.

• Experience in supporting software implementations or enterprise system rollouts.

• Thorough understanding of court and jury processes, including domain-specific terminology.

• Strong analytical and detail-oriented capabilities.

• Ability to juggle multiple priorities at once.

• Excellent verbal and written communication skills.

• Strong active listening abilities.

• Capacity to work collaboratively with clients and colleagues.

• Demonstrated proficiency in Microsoft Office applications; advanced Excel skills are preferred.

• Experience with Jira, Monday, and Confluence.

• Ability to learn and effectively utilize various internal software applications.

• Capability to work independently with minimal supervision as well as within a team setting.

• Ability to multitask and perform effectively in a fast-paced environment.

• Willingness to work overtime as required to meet project deadlines.

• Ability to travel up to 50% of the time.

• Access to reliable high-speed internet for a remote working setup.

• Must be able to remain in a stationary position for the majority of the day.

• Constantly operates a computer and other office productivity machinery.

• Frequent communication via telephone and Teams.

🏝️ Benefits

• Competitive benefits and compensation package.

• Remote working environment.