Business Analyst

This is a fully remote position, open to applicants in New Mexico, +2 more states.

📋 Description

• Evaluate jury management workflows, court functions, and associated judicial processes to pinpoint areas for enhancement.

• Document both current and future-state business procedures, functional specifications, and system interactions.

• Convert operational requirements into actionable directives for the Product and Engineering teams.

• Carry out data analysis and research to aid in solution design, configuration, and decision-making processes.

• Collaborate directly with clients during the discovery, configuration, testing, and deployment phases.

• Lead requirements workshops, stakeholder interviews, and process review meetings with court personnel.

• Offer expert advice, subject-matter expertise, and best-practice suggestions to both clients and internal teams.

• Assist with user acceptance testing, validate system configurations, and support rollout initiatives.

• Collaborate with Product and Engineering teams to ensure accurate understanding and implementation of requirements.

• Create user stories, acceptance criteria, and related documentation in JIRA.

• Generate process maps, requirements documents, and training materials.

• Convey complex ideas to both technical and non-technical audiences.

• Provide demonstrations and training sessions for clients on the Jury Application.

• Perform additional tasks as assigned.

⛳️ Requirements

• Bachelor’s Degree is preferred, or an equivalent amount of relevant experience is required.

• A minimum of 3 years of experience in court operations, jury management, or judicial administration.

• Prior experience in a senior or lead Business Analyst position.

• Familiarity with judicial or government software applications.

• Proficiency in JIRA or similar tools for creating user stories.

• Experience in supporting software implementations or enterprise system rollouts.

• In-depth understanding of court and jury processes, including specific terminology used in the domain.

• Strong analytical skills with a keen attention to detail.

• Excellent verbal and written communication capabilities.

• Strong active listening skills.

• Proven proficiency in Microsoft Office applications; advanced skills in Excel are preferred.

• Familiarity with Jira, Monday, and Confluence.

• Ability to learn and effectively utilize multiple internal software applications.

• Capability to work independently with minimal supervision as well as collaboratively within a team.

• Ability to manage multiple tasks in a fast-paced environment.

• Willingness to work overtime when necessary to meet project deadlines.

• Ability to travel up to 50% of the time.

• Access to reliable high-speed internet for a remote working setup.

• Must be capable of remaining stationary for the majority of the workday.

• Regularly operates a computer and other office productivity equipment.

• Engages in frequent communication via telephone and Teams.

🏝️ Benefits

• Competitive benefits and compensation package.

• Remote working environment.

• Equal Opportunity Employer.