Business Analyst

This is a fully remote position, open to applicants in New Mexico, +2 more states.

📋 Description

• Evaluate jury management workflows, court operations, and associated judicial processes to uncover areas for enhancement.

• Document existing and future business processes, functional requirements, and system interactions.

• Convert operational requirements into actionable tasks for the Product and Engineering teams.

• Perform data analysis and research to aid in solution design, configuration, and decision-making.

• Collaborate directly with clients during discovery, configuration, testing, and deployment phases.

• Lead requirements workshops, stakeholder interviews, and process review sessions with court staff.

• Offer expert advice, subject-matter support, and best-practice guidance to clients and internal teams.

• Assist with user acceptance testing, confirm system configurations, and help with rollout activities.

• Collaborate with Product and Engineering teams to ensure requirements are clearly understood and accurately implemented.

• Create user stories, acceptance criteria, and supporting documentation in JIRA.

• Develop process maps, requirements specifications, and training resources.

• Explain complex concepts to both technical and non-technical audiences.

• Provide demonstrations and training for clients on the Jury Application.

• Carry out additional duties as assigned.

⛳️ Requirements

• Bachelor’s Degree preferred, or an equivalent amount of relevant experience is required.

• 3+ years of experience in court operations, jury management, or judicial administration.

• Prior experience in a senior or lead Business Analyst position.

• Familiarity with judicial or government software applications.

• Proficient in JIRA or similar tools for creating user stories.

• Experience supporting software implementations or enterprise system rollouts.

• In-depth knowledge of court and jury procedures, including specialized terminology.

• Strong analytical, problem-solving, and detail-oriented capabilities.

• Ability to juggle multiple priorities at once.

• Exceptional verbal and written communication skills.

• Strong active listening abilities.

• Capability to work collaboratively and independently with minimal supervision.

• Proven proficiency in Microsoft Office applications; advanced Excel skills are preferred.

• Familiarity or proficiency with Jira, Monday, and Confluence.

• Ability to learn and effectively utilize various internal software applications.

• Capacity to multitask in a dynamic environment.

• Willingness to work overtime as necessary to meet project deadlines.

• Ability to travel up to 50%.

• Reliable high-speed internet connection for a remote work setup.

• Must be able to remain in a seated position for the majority of the day.

• Constantly operates a computer and other office productivity devices.

• Frequent communication via telephone and Teams.

🏝️ Benefits

• Competitive benefits and compensation package.

• Remote working environment.