Broker Account Associate – Nye, Clark Counties

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Act as the primary day-to-day liaison for broker partners and manage agency escalations.

• Address broker inquiries regarding products, plans, commissions, enrollment procedures, and operational matters.

• Foster and sustain positive working relationships with brokers and internal stakeholders.

• Aid in broker recruitment, onboarding, and retention efforts.

• Help manage broker accounts to ensure adherence to contractual and compliance standards.

• Monitor broker performance and engage in account reviews.

• Keep precise broker records in internal systems.

• Contribute to strategic sales and growth initiatives.

• Organize broker training sessions, webinars, and informational meetings.

• Relay product updates, policy modifications, and market insights to broker partners.

• Assist in creating resource materials and presentations for brokers.

• Support the Broker Sales team in achieving enrollment and membership growth targets.

• Coordinate the distribution of marketing materials and sales collateral.

• Track broker activity, event participation, and lead generation efforts.

• Generate reports on sales performance, broker engagement, and market activity.

• Ensure broker activities align with CMS, state, and organizational regulations.

• Assist with broker licensing, certification, and appointment requirements.

• Support audits and documentation reviews as necessary.

• Uphold confidentiality of member and broker information.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in Business, Marketing, Healthcare Administration, or a related discipline (preferred).

• A minimum of 5 years of experience in account management, sales support, customer service, health insurance, or broker relations is preferred.

• Familiarity with Medicare products or healthcare insurance is an advantage.

• Knowledge of Medicare Advantage, Prescription Drug Plans, and broker distribution channels is essential.

• Understanding of CMS regulations and compliance requirements.

• Experience in coordinating sales events, trainings, or broker meetings.

• Proficient in data analysis and reporting.

• Exceptional verbal and written communication skills.

• Strong organizational and time management abilities.

• Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Outlook.

• Experience with CRM systems is preferred.

• Capability to manage multiple priorities in a fast-paced environment.

• Detail-oriented with excellent problem-solving skills.

• Ability to work independently and collaboratively within a team setting.

• Must be able to pass a background check.

🏝️ Benefits

• Comprehensive Wellness Program.

• Generous paid-time-off (PTO).

• Eleven paid holidays each year.

• One additional floating holiday.

• Day off on your birthday.

• Two volunteer days.

• Excellent 401(k) Retirement Saving Plan with employer matching.

• Strong employee recognition program.

• Tuition reimbursement.

• Emphasis on work-life balance.