Brand Operations Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Establish the Brand Operations discipline from the foundation up

• Create and execute workflows to ensure visibility, prioritize tasks, manage intake, approvals, handoffs, timelines, and maintain process hygiene

• Collaborate with technical teams to define, write, and sustain processes, automations, and tools

• Utilize advanced AI to streamline manual tasks, develop intelligent workflows, and construct scalable systems

• Assess, implement, and enhance tools for project management, asset workflows, collaboration, review cycles, and team planning

• Develop frameworks for integrating AI into Brand operations

• Write, document, and oversee repeatable processes for the team

• Collaborate with producers, brand managers, art directors, and technical teams

• Monitor operational performance to enhance throughput, minimize friction, and boost organizational effectiveness

• Ensure clarity in Brand team processes, including roles, responsibilities, timelines, and decision-making pathways

⛳️ Requirements

• Background in brand operations, creative operations, program management, or workflow design, preferably within an in-house brand, marketing, or creative setting

• Proficient, hands-on experience with AI tools and automation applied to real operational workflows; essential skill

• Demonstrated ability to collaborate with technical teams to define, design, and implement process and tooling solutions at scale

• Strong operational instincts with the capability to transform ambiguity into clear processes, documentation, and functional models

• Experience in evaluating and managing collaboration, project tracking, production, review, or creative workflow tools

• Excellent communication skills with the ability to foster clarity, alignment, and accountability among stakeholders

• Systems-oriented mindset with high standards for organization, documentation, and ongoing improvement

• Availability to work on or closely aligned with PST hours

• Experience in establishing a new operational function or discipline within a growing organization

• Familiarity with AI-enabled workflow tools, knowledge management systems, process automation platforms, or creative operations tools

• Experience supporting brand, design, or marketing teams in complex stakeholder environments and simultaneous workstreams

• Capability to define success metrics and evaluate operational enhancements

• Experience in developing governance models, team rituals, intake systems, or process documentation at scale

• Must currently reside in the Philippines and possess authorization to work there

🏝️ Benefits

• Equal opportunity workplace with a commitment to non-discrimination

• Reasonable accommodations for individuals with disabilities

• Candidate safety protections during the hiring process