Bodily Injury & Litigation Supervisor

This is a fully remote position, open to applicants in California.

📋 Description

• Offer guidance, coaching, and technical leadership to BI/Litigation adjusters

• Facilitate team meetings and carry out regular one-on-one coaching sessions

• Assist in recruiting, training, onboarding, and nurturing claims talent

• Support performance management and strive for the achievement of team objectives

• Approve employee timecards and oversee productivity

• Examine claims for coverage, liability, reserve adequacy, and quality of handling

• Assess BI and UMBI exposures and propose negotiation strategies

• Authorize acceptance, deferral, or rejection of settlement demands within designated authority limits

• Sanction settlements and claim payments within assigned authority

• Ensure claims adhere to company guidelines, regulatory requirements, and industry best practices

• Carry out reserve reviews and direct reserve adjustments when necessary

• Monitor litigated claims for prompt handling and resolution

• Review legal and vendor invoices and approve appropriate payments

• Keep track of filing deadlines, pleadings, and litigation-related activities

• Assist with quarterly Litigation Calibration reporting and analysis

• Authorize approved vendors, accident reconstruction experts, and other necessary resources

• Aid in claim assignments and workload distribution

• Oversee aging claims, overdue tasks, inactive files, and reserve exceptions

• Address escalated customer concerns and complaint calls

• Support training on claims management platforms, reporting portals, DocuSign, ISO Claim Search, and related technologies

• Ensure compliance with state and federal regulations, Department of Insurance requirements, and company policies

⛳️ Requirements

• 8+ years of experience in Property & Casualty claims

• Extensive experience managing Bodily Injury claims

• Extensive experience managing Uninsured/Underinsured Motorist Bodily Injury claims

• Extensive experience managing litigated claims

• Extensive experience managing Property Damage claims

• Strong comprehension of insurance industry practices, regulations, and claim handling standards

• Exceptional analytical, organizational, and decision-making abilities

• Capability to effectively manage multiple priorities in a high-volume setting

• Strong communication and customer service skills

• Proficiency in Microsoft Office products and claims management systems

• Ability to successfully pass a background check

• Previous claims leadership or supervisory experience is preferred

• Experience in mentoring and developing claims professionals is preferred

• Proven success in managing litigation strategy and settlement negotiations is preferred

🏝️ Benefits

• Remote work arrangement

• Equal opportunity and inclusive workplace

• Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs and practices