Bodily Injury Adjuster – Represented, Litigation, Complex, Severe

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Conduct investigations into automobile accidents that involve one or more vehicles resulting in property damage and/or personal injury, often in collaboration with attorneys or during litigation.

• Manage casualty claims primarily across Ohio, Michigan, and Indiana.

• Evaluate coverage, liability, and damages associated with claims.

• Deliver outstanding customer service throughout the claim process.

• Engage with customers and attorneys via phone calls, emails, text messages, and occasionally video chats.

• Utilize cutting-edge platforms and tools for claims assessment.

• Negotiate equitable injury settlements with customers, vendors, third-party carriers, and claimants.

• Conduct thorough damage assessments and interpret policies to ascertain coverage.

• Implement claims-handling methodologies in complex and challenging scenarios.

• Utilize estimating tools, job aids, and settlement platforms effectively.

• Ensure timely and precise documentation of claims within the claims management system.

• Safeguard the company's financial interests by adhering to policy agreements during execution.

⛳️ Requirements

• A minimum of 3 years of experience in handling Casualty Represented or Litigation third-party claims is required.

• Excellent communication skills, particularly over the phone.

• Capability to work autonomously and remotely while efficiently managing time.

• Understanding of insurance policies, coverage, and liability assessment.

• Strong critical thinking and problem-solving abilities for assessing and negotiating injury claims.

• Familiarity with innovative tools and platforms for evaluating claims.

• Preference for candidates located in the Central and Eastern time zones.

• Candidates must reside outside of California, Alaska, Hawaii, Washington, and Puerto Rico.

• Submission to a background investigation is mandatory.

• A dedicated and private home workspace that is free from distractions is required.

• An appropriate desk and seating arrangement is necessary for remote work.

• Reliable internet connection is essential, with minimum speeds of 50 MB download and 5 MB upload.

• The successful candidate may be required to obtain an adjuster and/or appraiser license within 60 days of hire, which includes passing an additional background check with the Department of Labor.

🏝️ Benefits

• Comprehensive benefits package available from the first day of employment.

• Time off and a supportive time-off policy that promotes work/life balance.

• Healthcare coverage.

• Retirement benefits, including a 401K and pension plan.

• Education reimbursement opportunities.

• Initial training and ongoing professional development.

• Opportunities for career advancement and continuous support for development.

• Flexible scheduling options.

• Complete technology setup provided, including a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement to help alleviate internet costs.

• Option to work remotely from home.

• Training on Allstate's claims system provided.