Billings Operations Consultant

This is a fully remote position, open to applicants in California, +11 more states.

📋 Description

• Generate monthly calculations for usage-based overages and invoices across various products.

• Audit and reconcile usage reports to guarantee billing precision.

• Create invoices, handle credits and billing adjustments, and address any billing discrepancies.

• Assist with AWS and GCP marketplace billing, reconciliation, and payment monitoring.

• Keep accurate records of customer billing and schedules.

• Oversee outstanding invoices and follow up on overdue payments.

• Track incoming payments and help with payment reconciliation.

• Address customer inquiries related to billing and payments.

• Aid in the calculation of monthly and quarterly sales commissions.

• Validate commission data, adjustments, and payout reports.

• Assist with commission tracking and reconciliation efforts.

• Prepare regular billing, collections, and operational reports.

• Maintain Excel and Google Sheets trackers.

• Document workflows and identify potential areas for process improvement.

• Provide support for ad hoc Finance projects as required.

⛳️ Requirements

• Minimum of 3 years of experience in SaaS billing, accounts receivable, or finance operations.

• Proficient in Excel and Google Sheets, including pivot tables, lookups, and data reconciliation.

• Experience with subscription billing, invoicing, and collections processes.

• Exceptional attention to detail, organizational skills, and capability to work autonomously.

• Strong written and verbal communication abilities.

• Experience with Recurly, NetSuite, Salesforce, or similar billing, ERP, and CRM systems (preferred).

• Familiarity with usage-based SaaS billing models (preferred).

• Experience with CaptivateIQ or similar sales commission platforms (preferred).

• Exposure to AWS or GCP marketplace billing (preferred).

• Ability to manage recurring deadlines and work independently after initial training.

🏝️ Benefits

• Fully remote work arrangement.

• Approximately 20 hours per week, with flexibility during peak billing periods.

• Remote work as the standard option in supported locations.

• Flex seating options for employees to collaborate in-person in NY and other areas.

• Opportunities for personal growth.

• Collaborative work environment.