Billing Clerk

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage special handling invoices for large, intricate commercial clients.

• Dispatch tailored invoices through various channels including third-party portals, spreadsheets, email, and postal services.

• Ensure timely and precise invoicing in accordance with contract stipulations.

• Oversee third-party billing portals.

• Coordinate with cross-functional internal teams regarding the status of customer accounts.

• Liaise with large commercial clients about their account status.

• Foster robust customer relationships through effective communication.

• Execute and uphold account billing reconciliations.

• Investigate and resolve discrepancies and inquiries.

• Supply invoices, statements, and related documents to customers or cross-functional teams.

• Safeguard sensitive customer financial data and maintain organized electronic financial records.

• Suggest enhancements to invoicing procedures.

• Research and address second- and third-level customer inquiries.

• Cultivate relationships with cross-functional teams to minimize invoicing errors.

• Maintain monthly reconciliation tracking sheets and ensure invoices are submitted within the billing month.

⛳️ Requirements

• A minimum of 1 year of experience in a role involving data entry or other computer-based tasks is required.

• Previous experience in accounts payable/receivable or transaction-based services is preferred.

• Familiarity with third-party portal billing is preferred.

• Proficient in Excel and Google Sheets.

• Strong judgment, decision-making, and problem-solving skills.

• Understanding of transaction-based services is essential.

• Ability to communicate clearly and effectively in both written and verbal forms.

• Highly organized with a keen attention to detail.

• Knowledge of accounting principles.

• Exceptional communication and interpersonal skills.

• Strong focus on detail and a high degree of accuracy.

• Capability to maintain a high level of confidentiality and professionalism.

• Excellent organizational abilities.

• Ability to work collaboratively as part of a team, as well as independently.

• High School Diploma or GED is required.

• This organization maintains a Drug-Free workplace.

🏝️ Benefits

• Benefits commence on Day 1 for Full-Time Colleagues - No Waiting Period.

• Multiple pathways for career advancement.

• Access to training and development programs.

• Tuition Reimbursement benefits available for Full-Time Colleagues.

• Comprehensive health benefits including Medical, Dental, Vision, Disability, and Life Insurance, among others.

• 401(k) retirement plan featuring company-matching contributions.

• Vacation and sick days provided.

• Company-paid holidays and floating holidays.

• A company culture that prioritizes health, safety, and flexibility.

• Performance incentives available for various roles.