Billing Associate, AR & Denials

This is a fully remote position, open to applicants in India.

📋 Description

• Gather outstanding customer claims.

• Utilize customer and Amperos systems and platforms to pinpoint claims that require collection or attention.

• Follow up on assigned claims by contacting payors, navigating payor portals, and using customer PM systems.

• Submit appeals, refile claims, and escalate issues to designated customer teams as necessary.

• Monitor activity within Amperos systems.

• Execute AR-related tasks such as calls, payor portal access, and appeal letters when requested by clients.

• Develop and enhance backup processes to guarantee continuity when AI systems encounter failures or need escalation.

• Offer feedback on new products, features, and sample AI outcomes.

• Provide insights on workflows and potential areas for automation.

⛳️ Requirements

• 1–3 years of experience in RCM billing or AR follow-up.

• Familiarity with leading PM systems, including NextGen, ModMed, Athenahealth, and others.

• Strong comprehension of AR scenarios and associated actions, encompassing claim status checks, denials, appeals, and follow-up.

• Proficient in communicating with insurance representatives and navigating phone trees/IVRs.

• Detail-oriented, organized, and dependable in documentation and follow-through.

• Comfortable working in a dynamic, fast-paced environment where processes and priorities may shift.

🏝️ Benefits

• Competitive compensation with eligibility for a bonus on your anniversary date.

• Paid sick leave and vacation days.

• Comprehensive health insurance coverage at no cost to you (with no deductible and no copay), including coverage for family members.

• Meal stipends.

• Opportunity for growth within a rapidly expanding company and to be an early member of a global billing team.