Billing Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Review patient invoices for accuracy and completeness in a timely manner.

• Gather any missing information to ensure claims are submitted accurately and promptly.

• Implement insurance guidelines and regulations, including those for Medicare and Medicaid.

• Comply with billing policies, guidelines, and procedures.

• Determine the correct party to bill, whether it be the insurance provider or the patient.

• Complete mandatory billing checklists prior to submission.

• Follow up to ensure documentation is collected in a timely manner.

• Liaise with clinic staff and insurance companies effectively.

• Confirm that essential documentation is included or coordinate with the relevant clinic to update records.

• Review and submit medical claims to insurance companies from a diverse range of providers and clinics.

• Utilize knowledge of the financial processes, which include scheduling, billing, and collections.

⛳️ Requirements

• High school diploma or equivalent.

• Minimum suitable fit for the position, as assessed by the Talent Bullseye evaluation; Hanger will conduct the Talent Bullseye as a part of the selection process.

• Experience in a medical office setting (preferred).

• Familiarity with EMR systems (NextGen and/or OnBase) (preferred).

• Proficiency in Spanish (preferred).

• Knowledge of DME/Orthotic (preferred).

• Excellent customer service and communication abilities.

• Strong interpersonal skills, along with oral and written communication capabilities, including the ability to follow both written and verbal instructions.

• Resourceful and adaptable team player who excels in establishing trusting relationships.

• Working knowledge of HIPAA and other medical insurance regulations and terminology for private payers, state, and federal plans, including coding, billing, and reimbursement protocols.

• Familiarity with ICD-9, ICD-10, HCPC/CPT, and other coding systems.

• Proficient in computer skills, including Windows-based office applications (e.g., Word, Excel) and automated billing systems.

• Capability to operate necessary office equipment, including fax machines, calculators, postage machines, and copiers.

• Knowledge of applicable state, federal, and regional collection and reimbursement laws.

• Strong organizational skills and ability to handle multiple tasks simultaneously.

• Detail-oriented while thriving in a fast-paced environment.

• Ability to work independently and think creatively.

• Familiarity with medical terminology.

• Proficient in basic math and accounting skills.

• Conduct yourself with integrity at all times, remaining honest, transparent, and respectful in all relationships.

• Keep the patient at the forefront of all actions, fostering lifelong trust.

• Promote open collaboration and constructive dialogue with everyone around you.

• Constantly innovate new solutions, adapting to and influencing change.

• Aim for superior outcomes and refine work processes for exceptional results.

🏝️ Benefits

• Competitive Compensation Packages.

• 8 Paid National Holidays & 4 additional Floating Holidays.

• PTO that encompasses Vacation and Sick time.

• Medical, Dental, and Vision Benefits.

• 401k Savings and Retirement Plan.

• Paid Parental Bonding Leave for New Parents.

• Generous Employee Referral Bonus Program.

• Mentorship Programs - Mentor and Mentee.

• Student Loan Repayment Assistance by Location.

• Regional & National traveling CPO/CO/CP opportunities.

• Opportunities for volunteering at Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest.

• Bonus opportunities.

• Commission incentives.