Billing and Claims Support Representative

This is a fully remote position, open to applicants in New York.

📋 Description

• Organize and input claims into the database, ensuring precision and efficiency.

• Maintain precise records of all processed claims and invoices.

• Facilitate a streamlined process for effective and accurate billing.

• Collaborate closely with internal team members to address billing issues and guarantee timely reimbursement for Talkspace.

• Ensure adherence to applicable laws, regulations, and policies concerning claims and billing.

• Communicate effectively with team members and various departments.

• Perform additional related duties as assigned.

⛳️ Requirements

• Bachelor's degree in accounting, finance, or a related field of experience.

• At least 1 year of experience with electronic claims processing and/or billing software is required.

• Proficiency in Microsoft Office, particularly Excel.

• A minimum of 2 years of experience in billing and accounting is preferred.

• Experience in the healthcare sector, with knowledge of medical billing codes and terminology, is preferred.

• Background working in a provider's office or a health insurance company.

🏝️ Benefits

• Comprehensive Medical, Dental, and Vision plans.

• Pre-tax benefits: HSA/FSA.

• 401k Retirement Savings Program with matching contributions.

• Voluntary benefits, including disability, basic life, or pet insurance, among others.

• Monthly Wellness Stipend to encourage mental and physical self-care.

• Flexible PTO and a Remote First Environment.

• Regular team events, such as Wellness Workshops and Team Building Activities.

• Complimentary access to Talkspace products for you and one household member, along with a friends and family discount!