Billing Analyst I

This is a fully remote position, open to applicants in California.

📋 Description

• Analyze client needs for optimal master data and invoicing configurations, assessing the necessity for manual versus systematic setups.

• Develop client profiles along with guidelines for the special handling and distribution of invoices.

• Address invoicing discrepancies and rectify system invoice errors.

• Prepare adjustments for inter-unit/intercompany transactions, rebates, account reconciliations, and internal reporting.

• Create rebate calculations, journal entries, and requests for client checks.

• Investigate and resolve issues related to sales tax calculations, exemptions, and invoicing.

• Review tax certificates and offer tax-related guidance.

• Deliver exceptional customer service to both internal and external clients.

• Examine and resolve Bonus Investigations Reports (BIRs) and inquiries regarding sales bonuses.

• Engage in User Acceptance Testing for changes, upgrades, and enhancements to systems or technology.

• Identify or contribute to initiatives for process improvement.

• Comply with Robert Half policies, procedures, internal controls, and Sarbanes-Oxley regulations.

• Manage special projects as assigned.

• Collaborate with RH Field Sales offices, support personnel, clients, and the Billing Production team.

⛳️ Requirements

• Bachelor’s degree in Business, Finance, Accounting, or a related field, or equivalent relevant work experience.

• If holding a degree, a minimum of 3 years of experience in a financial or accounting role focused on billing; if lacking a degree, a minimum of 5 years of experience is required.

• Strong analytical skills with excellent reconciliation experience and a solid understanding of accounting principles.

• Previous experience in an ERP system, ideally PeopleSoft Financials, and in a high-volume processing environment is essential.

• Proficient in Microsoft Office applications (Excel, Word, Outlook), 10-key input, and Windows software.

• Experience with web billing platforms, such as Ariba and Coupa, is preferred.

• Ability to clearly articulate ideas both verbally and in writing in a professional business context.

• Highly organized, detail-oriented, and service-focused, demonstrating problem-solving capabilities while managing priorities.

• Capability to function as a team player while independently fulfilling tasks in a coordinated setting.

• Strong customer service skills and a high degree of professionalism.

• Quick to learn new concepts, including technological advancements.

• Successful completion of a background check is a requirement for employment.

🏝️ Benefits

• Group health insurance benefits (including medical, vision, and dental).

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.

• Life and accident insurance coverage.

• Adoption and fertility support programs.

• Paid parental leave for up to 6 weeks.

• Short-term and long-term disability coverage.

• Paid time off for vacations, personal needs, and sick leave.

• Up to 17 days of Choice Time Off (CTO) per calendar year for new hires.

• Up to 11 paid holidays throughout the calendar year.

• 401(k) savings and investment plan or deferred compensation plan (if eligible).

• Employer matches 100% on the first 3% of contributions for eligible employees.

• Option for remote work.