Bilingual, Spanish Mid-Market Account Manager

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Take ownership of a portfolio from the point of post-sale handoff through to renewal and growth.

• Build and nurture relationships with mid-market clients.

• Recognize and leverage opportunities for expansion within current accounts.

• Anticipate customer needs and deliver innovative solutions.

• Carry out quarterly business reviews while evaluating client satisfaction.

• Provide customized product demonstrations and articulate the value and impact of solutions.

• Handle client inquiries, demonstrations, proposals, and follow-up activities.

• Utilize Salesforce, Outreach, ZoomInfo, and various other sales platforms.

• Oversee the sales pipeline and project monthly and quarterly expansion opportunities with an accuracy of +/- 15%.

• Accurately and promptly document customer interactions, deals, and progress.

• Adopt an entrepreneurial mindset typical of startups.

• Assist in client retention and account expansion for primarily LATAM-based customers.

⛳️ Requirements

• A minimum of 4 years of sales experience, notably in managing accounts within LATAM.

• Bilingual in English and Spanish; proficiency in Portuguese is an advantage.

• Proven track record of expanding client accounts and driving revenue growth in a B2B sales context.

• Experience handling larger deals, complex sales cycles, and engaging multiple stakeholders.

• Strong analytical abilities and presentation skills.

• Capable of delivering engaging product demonstrations and leading quarterly business reviews.

• Flexibility to thrive in a fast-paced and rapidly evolving sales environment.

• Outstanding organizational skills and meticulous attention to detail.

• Excellent interpersonal skills for fostering and maintaining relationships with clients and internal teams.

• Bachelor’s degree or higher, preferably in a related field.

• Daily verbal and written communication in Spanish with LATAM clients.

• Familiarity with Salesforce, Salesloft, DiscoverOrg, or similar sales technology stacks is advantageous.

• Experience in startup or entrepreneurial settings is a bonus.

• Knowledge of CMMS or facility operations software is a plus.

• Documented experience in a remote work setting is a plus.

• Legally authorized to work in Canada or the United States.

🏝️ Benefits

• Compensation may include commission.

• Annual bonuses may be part of the compensation package.

• Equity options may be included in the compensation.

• Benefits vary by country, encompassing health coverage, retirement, and leave plans.

• Protections under equal employment opportunity laws.

• Participation in a voluntary diversity and inclusion survey without adverse consequences.