Bilingual Medical Virtual Assistant, Armenian

This is a fully remote position, open to applicants in United States.

📋 Description

• Prepare and organize medical record documentation/charts for physicians.

• Ensure compliance of medical records through self-documentation attestation.

• Update patient history, physical examinations, and other relevant health information.

• Compile and dispatch documentation to physicians for their review and approval via meticulous data entry and facility-specific procedures.

• Monitor the timelines for basic lab results and screening processes.

• Adhere to hospital and medical facility policies, including HIPAA and Joint Commission standards.

• Execute clerical duties and tasks to enhance provider productivity and streamline clinic workflow.

• Evaluate, review, and implement applicable criteria.

⛳️ Requirements

• Previous experience in a customer service or healthcare-related position is preferred.

• Strong communication and interpersonal abilities.

• Exceptional problem-solving skills and meticulous attention to detail.

• Capability to multitask and prioritize responsibilities in a fast-paced setting.

• Proficiency in Microsoft Office and electronic medical records (EMR) systems.

• Compassionate and empathetic approach.

• Proficiency in Armenian, including speaking, reading, and writing.

• Proficiency in English, including speaking, reading, and writing.

• Availability to work weekdays from 8 AM to 5 PM Pacific Time.

• Access to a personal desktop or laptop with a minimum Intel Core i5/Ryzen5 processor and 8GB of RAM.

• Ability to learn and execute tasks related to patient communication, medical record management, scheduling, coordination, administrative support, basic billing/insurance support, documentation, and monitoring of lab/screening tasks.

🏝️ Benefits

• Paid training.

• Remote work setup.