Bilingual Medical Scheduler – Administrative Specialist, Digestive Health

This is a fully remote position, open to applicants in Colombia, +5 more countries.

📋 Description

• Organize and uphold procedure schedules to optimize provider availability and facility capacity.

• Oversee calendars to fill vacant time slots, schedule or reschedule clinic appointments, and ensure daily procedure objectives are achieved.

• Coordinate pre-procedure requirements along with medical clearances.

• Distribute and review pre-procedure instructions that include preparation steps, arrival times, medication management, fasting guidelines, and transportation needs.

• Manage the patient check-out processes efficiently.

• Collect outside medical records as needed.

• Process referrals for primary care and specialty services.

• Coordinate orders for laboratory tests and imaging services.

• Submit medication refills in accordance with provider protocols.

• Complete prior authorizations with insurance providers.

• Communicate effectively with patients, providers, hospitals, surgery centers, pharmacies, and external medical offices.

⛳️ Requirements

• At least 2 years of practical experience as a Virtual Medical Assistant or Administrative Assistant in a U.S. medical office or specialty practice environment.

• Proven track record of coordinating complex procedures from initial booking to final completion, ensuring optimal daily appointment density.

• Full bilingual fluency in both English and Spanish with clear and professional verbal and written communication skills.

• Strong understanding of prior authorizations, medical clearances, referral tracking, and managing diagnostic/lab orders.

• Outstanding organizational abilities with the capability to manage multi-step administrative workflows independently in a remote setting.

• Full-time contractor role, requiring 40 hours per week.

• Work schedule is Monday through Friday, from 9 AM to 5 PM PST.

🏝️ Benefits

• Comprehensive training and onboarding process.

• Opportunities for professional development and growth.

• Flexible working arrangements in a supportive remote environment.