Bilingual Customer Service Center Representative, English, French

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver outstanding service to every customer

• Support customers with purchases, in-store pickups, and product returns

• Resolve customer inquiries and concerns

• Offer prompt and suitable solutions

⛳️ Requirements

• Capable of maintaining a positive demeanor in high-pressure situations

• Excellent problem-solving skills

• Minimum of one year experience in a customer service role

• High school diploma or equivalent qualification

• Proficient in both English and French

🏝️ Benefits

• Opportunity to join a vibrant team and culture

• Potential for a fulfilling career with multiple pathways for advancement across various roles and teams

• Comprehensive benefits package for full-time employees, including medical, vision, and dental coverage

• Discounts available with local and national retailers through Perkopolis, covering cell phones, gym memberships, entertainment tickets, and hotels

• Access to a free 24/7 Employee Assistance Program for you and your family

• Employee discount on all JYSK merchandise

• Committed to being an equal opportunity employer

• Reasonable accommodations can be provided upon request for candidates involved in all stages of the hiring process