Bilingual Automotive Sales Specialist – Training and Implementation

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide expert training and assistance to both new and existing customers utilizing the Sales module of PBS Dealer Management Software.

• Primarily conduct virtual training sessions in both English and French.

• Assist customers throughout the software implementation process ensuring seamless transitions.

• Deliver onsite training for new software installations.

• Navigate and showcase the PBS DMS system while fostering positive, solution-oriented customer relationships.

• Independently oversee and conduct assigned training sessions.

• Evolve into a self-reliant installation resource.

• Acquire an in-depth understanding of PBS software and training methodologies.

• Respond swiftly to both internal and external training inquiries.

• Carry out data entry and other essential operational duties.

• Stay updated on current changes in departmental process documentation.

• Share expertise across departments and promote team learning and development.

• Enhance product knowledge and engage in cross-training opportunities.

• Foster a collaborative and positive team atmosphere.

⛳️ Requirements

• Proficient in both French and English (speaking, reading, writing).

• 1–2 years of experience within a car dealership setting, specifically focused on Sales.

• Strong computer skills, including proficiency in the Microsoft Office Suite (Outlook, Word, Excel).

• Ability to quickly learn and adapt to new software applications.

• Willingness to travel within Canada and the USA for up to 2 weeks per month.

• Valid passport or the ability to acquire one.

• Full, valid, unrestricted driver's license.

• Excellent communication, presentation, and public speaking abilities.

• Experience with PBS software is a significant advantage.

• Background in conducting both in-person and virtual training sessions is a notable asset.

• Strong problem-solving and troubleshooting capabilities.

• Effective time management and organizational skills.

• Capacity to multitask and prioritize effectively.

• Exceptional documentation skills.

• High school diploma.

🏝️ Benefits

• Professional Development – Ongoing training, industry certifications, and clear career advancement pathways.

• Travel Opportunities – Opportunities to travel to various locations across Canada, the U.S., and the Caribbean.

• Comprehensive health benefits – Coverage for medical and dental needs.

• Paid Time Off – Generous paid time off policy.

• Inclusive culture – A collaborative and supportive team environment.

• Employee recognition – Regular appreciation initiatives and performance-based rewards.

• Up to $4,800 annually in product certification bonuses.

• Excellent travel incentive bonuses.

• Additional performance-related incentives.

• Attractive referral bonuses.

• Staff discounts with partners like GM and Dell.

• Competitive compensation package.

• Competitive annual base salary.