Bilingual Account Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Establish and cultivate relationships with both current and former customers within the assigned market area.

• Forge connections with individuals at all levels, particularly those involved in purchasing decisions.

• Foster customer trust and confidence in Ryerson and its representatives.

• Collaborate with inside sales, credit center, inventory managers, and other departments to meet both company and customer goals.

• Keep an eye on the competitive landscape and provide market intelligence to sales management.

• Contribute to the development of sales strategies, pricing structures, and working capital decisions.

• Enhance revenue by offering value-added services and programs.

• Expand new business through profitable transactional sales growth.

• Oversee customer accounts, including margin analysis on memorandums of understanding, competitive market insights, and initiatives for quality improvement.

• Create and execute sales and commercial programs while promoting E-Commerce capabilities.

• Conduct daily call planning to keep customers informed about industry and economic trends and Ryerson’s ability to support them.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Bachelor's degree preferred (ideally in marketing, business, or a related field) or equivalent experience.

• Bilingual proficiency in both Spanish and English is preferred.

• Must be willing to travel frequently to support a territory that includes Tucson, AZ, and surrounding areas.

• Required to travel to Nogales, MX on a monthly basis.

• Minimum of 3-5 years of prior sales experience in the metals service center industry or a similar industrial sales background.

• Proficiency in MS Office is required.

• Experience with SAP and Salesforce.com is highly desired.

• Strong business acumen is essential.

• Excellent customer service, interpersonal, verbal, and written communication skills are required.

• Persuasive negotiation skills with the ability to thrive in both team and individual environments.

• Effective problem-solving and conflict-resolution abilities.

• Capacity to maintain confidentiality.

• Highly motivated with a proven ability to quickly build strong relationships.

• An aggressive, competitive, and self-motivated attitude is crucial.

🏝️ Benefits

• Development opportunities supported.

• A dynamic, quality-focused work environment.

• Equal opportunity employment.