Benefits Operations Specialist – 12 Months Fixed Term Contract

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee the comprehensive administration of new hire enrollments, processing of leavers, and management of off-cycle qualifying life events.

• Take ownership of the monthly data bridge between benefits and payroll.

• Administer the submission and tracking of insurance claims related to disability and sick leave.

• Perform quarterly audits of headcount to guarantee data accuracy with benefit providers.

• Act as a senior point of escalation for intricate employee inquiries, resolving issues within established SLAs.

• Provide education to staff on available support options.

• Identify ambiguities in processes and document solutions in Standard Operating Procedures (SOPs).

• Manage the complete invoice reconciliation process for vendor billing.

⛳️ Requirements

• Proven curiosity and proactive exploration of AI tools.

• Bachelor’s degree in HR, Business, or a related discipline, or equivalent practical experience.

• Over 4 years of focused experience in HR Benefits administration, particularly in benefits operations.

• Technical expertise in HRIS (preferably Workday), payroll systems, and benefit vendor portals.

• Advanced proficiency in Excel for data auditing, payroll reporting, and invoice reconciliation.

• Direct experience in a global, public SaaS or rapidly growing technology organization is preferred.

• Ability to work independently and make informed decisions with minimal oversight in a dynamic environment is preferred.

🏝️ Benefits

• A variety of health plan options.

• Flexible time off plans for vacation and sick leave.

• Options for parental leave.

• Retirement plan options.

• Educational reimbursement opportunities.

• In-office perks.

• Reasonable support/accommodations or adjustments in the recruitment processes.