Benefits Operations and Leave Coordinator

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Assist in the daily management of employee benefit programs, encompassing health, wellness, retirement, and various other benefits.

• Address employee inquiries regarding benefits with precise, accurate, and prompt information.

• Ensure the maintenance of accurate benefits data in HRIS and associated systems for reporting, compliance, and employee records.

• Aid in adhering to benefits regulations, such as ACA, ERISA, COBRA, HIPAA, and other relevant requirements.

• Identify opportunities to optimize benefits processes, enhance accuracy, and improve employee experience.

• Oversee employee leave of absence cases, including both vendor-managed and internal leaves, in compliance with federal, state, and local regulations.

• Act as the primary point of contact for employees throughout the entire leave lifecycle.

• Collaborate with payroll on deductions, benefit premium processing, and the recovery of missed premiums.

• Assist in multi-state workers’ compensation compliance, covering requirements, injury reporting, and state-specific filing regulations.

• Manage the annual reconciliation audit for workers’ compensation by reviewing payroll data, validating classification codes and wage information, and ensuring accurate reporting.

• Perform additional tasks as assigned.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• An associate degree or bachelor’s degree in human resources, Business Administration, or a related field is preferred.

• A minimum of 3 years of experience in benefits administration, leave administration, HR operations, People Operations, or a related HR support role.

• Working knowledge of employee benefits, leave of absence programs, workers’ compensation, and relevant federal, state, and local compliance requirements.

• Familiarity with FMLA, ADA, ACA, ERISA, COBRA, HIPAA, and state paid leave programs.

• Experience with HRIS, payroll systems, third-party administrators, carriers, vendors, or benefit brokers.

• Strong attention to detail and the capability to maintain accurate employee data, documentation, and reporting.

• Excellent customer service and communication skills, with the ability to provide clear, timely, and supportive guidance to employees.

• Ability to prioritize competing tasks, meet deadlines, and manage sensitive and confidential information with care.

• Proficiency in Microsoft Office, particularly Excel.

• Experience with Workday is preferred.

🏝️ Benefits

• Discretionary bonus.

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts.

• 401(k) retirement plan.

• Flexible Paid Time Off.

• Paid parental leave.

• Life and Disability insurance.

• Reasonable accommodations, which may include software, IT, and office setups, as well as potentially flexible hours or hybrid working arrangements.