Benefits Operations and Leave Coordinator

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Assist with the daily management of employee benefit programs, encompassing health, wellness, retirement, and other offerings.

• Address employee inquiries regarding benefits with precise, accurate, and prompt information.

• Ensure the maintenance of correct benefits data within HRIS and related systems for reporting, compliance, and employee records.

• Aid in adhering to benefits regulations, including ACA, ERISA, COBRA, HIPAA, and other necessary requirements.

• Seek opportunities to streamline benefits processes, enhance accuracy, and improve employee experience.

• Oversee employee leave of absence cases, including those managed by vendors and in-house, following federal, state, and local guidelines.

• Act as the main contact for employees throughout the leave process.

• Collaborate with payroll on deductions, processing benefit premiums, and recovering missed premiums.

• Assist in ensuring compliance with multi-state workers’ compensation, including coverage mandates, injury reporting, and state-specific filing regulations.

• Oversee the annual workers’ compensation reconciliation audit by reviewing payroll data, validating classification codes, and ensuring accurate reporting.

• Perform additional duties as assigned.

⛳️ Requirements

• A high school diploma or equivalent is required.

• An associate degree or bachelor's degree in human resources, Business Administration, or a related field is preferred.

• A minimum of 3 years of experience in benefits administration, leave administration, HR operations, People Operations, or a related HR support role.

• Solid understanding of employee benefits, leave of absence programs, workers’ compensation, and relevant federal, state, and local compliance standards.

• Familiarity with FMLA, ADA, ACA, ERISA, COBRA, HIPAA, and state paid leave programs.

• Experience with HRIS, payroll systems, third-party administrators, carriers, vendors, or benefit brokers.

• Exceptional attention to detail and ability to maintain accurate employee data, documentation, and reporting.

• Strong customer service and communication skills, capable of providing clear, timely, and supportive guidance to employees.

• Ability to prioritize competing tasks, meet deadlines, and handle sensitive and confidential information with discretion.

• Proficiency in Microsoft Office, particularly Excel.

• Experience with Workday is preferred.

🏝️ Benefits

• Discretionary bonus.

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts.

• 401(k) retirement plan.

• Flexible Paid Time Off.

• Paid parental leave.

• Life and Disability insurance.

• Flexible hours or hybrid working options as reasonable accommodations, where available.