Benefits Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Take full responsibility for benefits administration for US employees, covering new hire enrollment, qualifying life events, changes, COBRA, and offboarding.

• Oversee open enrollment, liaise with brokers and carriers, and ensure effective employee communication.

• Manage relationships with brokers, carriers, and vendors; uphold service standards, escalate issues as needed, and assist with renewal and marketing analysis.

• Maintain the compliance calendar and ensure adherence to ERISA, ACA reporting, COBRA, HIPAA, Section 125, 401(k) audits, nondiscrimination testing, and state mandates.

• Address employee inquiries regarding benefits and navigate sensitive situations, such as medical leave, family changes, or loss.

• Collaborate with Payroll and HR Operations to reconcile deductions, employer contributions, and carrier feeds each pay period.

• Work with Finance on benefits invoices, budgeting, and forecasting.

• Provide support for employees outside the US through EOR providers and ensure local compliance.

• Document and enhance benefits processes and policies by leveraging automation and AI tools where applicable.

• Conduct audits of plans, carrier feeds, and the compliance calendar within the first 90 days; document processes and create a benefits KPI report; execute a renewal or open enrollment cycle with accurate data and payroll deductions.

⛳️ Requirements

• Bachelor's degree with over 5 years of experience in benefits administration or Total Rewards, or a Master's degree with 3+ years of experience.

• Proven hands-on experience managing open enrollment for a US employer, preferably in a rapidly growing company.

• Solid understanding of US benefits regulations, including ERISA, ACA, COBRA, HIPAA, and Section 125, with good judgment on when to consult Legal or external experts.

• Experience collaborating with brokers, carriers, and vendors while ensuring accountability for service quality.

• Proficient in HRIS and benefits administration platforms, along with strong skills in spreadsheets and reporting.

• Ability to communicate clearly and empathetically with employees, while gaining credibility with leadership when discussing trade-offs.

• A team-oriented, low-ego approach, comfortable in establishing structure within a fast-paced environment.

• Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters; all candidates must apply directly through the careers page.

🏝️ Benefits

• Competitive base salary and equity options.

• Medical, dental, and vision coverage (with subsidized costs).

• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA).

• Retirement plan options, which include 401(k) and Roth 401(k) plans.

• Unlimited paid time off (PTO).

• 14 paid company holidays each year.