Benefits and Leave Specialist

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Act as the primary point of contact for internal staff and partner teams concerning coverage, claims, and enrollment.

• Guide US employees to Sparrow for leave assistance.

• Manage the inbox and direct inquiries to the appropriate teams.

• Provide support for leave-of-absence cases outside of the US.

• Facilitate coordination and support for both external and internal partners.

• Create and distribute employee communications regarding benefit changes or updates.

• Execute regular and on-demand audits; investigate and address discrepancies.

• Collaborate with internal and external stakeholders on benefit plan management.

• Organize broker/carrier training sessions.

• Assist with billing and invoicing processes.

• Maintain digital archives of plan documents and employee resources.

• Ensure HIPAA compliance is upheld.

• Oversee the administration of the 401(k) plan.

• Conduct necessary internal and external system testing and reviews.

• Attend weekly meetings to escalate and resolve employee-related issues.

⛳️ Requirements

• A minimum of 3 years of experience in benefits and leave of absence administration.

• Experience in US and non-US leave of absence administration and benefits.

• Knowledge of standard regulations and compliance practices related to leaves of absence and benefit plans, including FMLA, USERRA, PFL, ERISA, COBRA, HIPAA, and GDPR.

• Familiarity with HRIS; experience with Workday is advantageous.

• Proficiency in Excel or Google Sheets is beneficial.

• Strong interpersonal skills.

• Ability to collaborate effectively.

• Detail-oriented with excellent organizational and time management capabilities.

• Capacity to handle sensitive information with confidentiality.

• Adaptability to manage ambiguity and adjust to changing business or client demands.

• Comfort in a fast-paced work setting.

• Preference for EST; open to candidates in Canada or the United States.

• Availability for a full-time 40-hour work week with no overtime.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Critical Illness, Accident, and Hospital insurance.

• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions.

• Life Insurance (Voluntary Life & AD&D for the employee and dependents).

• Short-term and long-term disability coverage.

• Health Spending Account (HSA).

• Transportation benefits.

• Employee Assistance Program.

• Time Off/Leave (PTO, Vacation, or Sick Leave).

• Fully remote position.