Behavioral Health Manager

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Execute designated behavioral health quality audits, documentation assessments, and workflow evaluations.

• Detect trends, compile insights, monitor corrective measures, and liaise with clinic leaders and personnel until necessary adjustments are made.

• Generate assigned daily, weekly, and monthly operational reports.

• Validate and reconcile discrepancies, pinpoint missing or inconsistent documentation, communicate required adjustments, and escalate unresolved or persistent issues.

• Develop and uphold work plans for behavioral health initiatives sanctioned by the Director of Clinical Services.

• Coordinate stakeholders, timelines, meetings, dependencies, and deliverables.

• Provide succinct status updates and highlight barriers or decisions that require executive intervention.

• Act as a reliable point of contact for clinic leaders regarding behavioral health implementation requirements.

• Assist with workflows related to documentation, counselor practices, clinical supervision, productivity, patient engagement, case conferencing, and other designated priorities.

• Oversee quality and performance metrics, support clinic leaders, and monitor approved priorities.

• Report directly to the Director of Clinical Services.

⛳️ Requirements

• A Bachelor’s degree in Social Work, Psychology, Counseling, Healthcare Administration, Business Administration, or a related field is required.

• A Master’s degree (MSW, MA in Counseling, MHA, or MBA) is strongly preferred.

• 5–7+ years of progressive experience in behavioral health operations, clinical administration, or program management.

• A minimum of 2–3+ years in a supervisory or management-level position.

• Professional certification in behavioral health or healthcare management is strongly preferred.

• Demonstrated success in supporting and coordinating behavioral health initiatives across multi-site healthcare, clinical, or community-based organizations.

• In-depth knowledge of behavioral health compliance standards, clinical documentation workflows, quality assurance frameworks, and data tracking systems.

• Proven experience in utilizing electronic health records (EHR) and operational reporting tools to track performance metrics.

• Strong financial and administrative skills with experience in departmental tracking and resource allocation.

• Exceptional communication, organizational, and stakeholder management abilities.

• Capacity to collaborate effectively with clinical leaders, administrative personnel, and multidisciplinary teams.

• Must possess clear communication skills in person and via phone.

• Ability to occasionally lift or move up to 25 pounds.

🏝️ Benefits

• Reasonable accommodations available for individuals with disabilities.

• Work conducted in a standard office environment with a moderate noise level.