Behavioral Health Clinical Liaison

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Act as a point of contact for external organizations and providers concerning clinical information from Operations and Medical Management teams.

• Evaluate and review member clinical records and services related to behavioral health and substance use.

• Analyze and present program outcomes.

• Create data-driven analyses and metrics to assess program effectiveness and return on investment (ROI).

• Collaborate with staff and both internal and external departments on provider education and outreach initiatives.

• Identify gaps and formulate as well as implement educational efforts.

• Work alongside regional leadership to interpret clinical health plan reporting, data, and quality incentive payments.

• Facilitate discussions and provide recommendations.

• Establish and oversee procedures for tracking, identifying, and resolving operational issues.

• Serve as the clinical representative during meetings.

• Collaborate to discover opportunities and initiate process changes to enhance quality and satisfaction for staff, providers, and members.

• Act as a resource and liaison for utilization, quality improvement, and case management activities.

• Complete other assigned tasks.

• Adhere to all policies and standards.

⛳️ Requirements

• Master’s Degree in Social Work or Behavioral Health is required.

• A minimum of 4 years of experience providing behavioral health outpatient care in a community setting or independent practice is required.

• Experience in assessing treatment plans related to mental health and substance abuse across the continuum of care is essential.

• Familiarity with managed care, case management, utilization management, or quality improvement is required.

• LCSW, LMHC, LPC, LMFT, LMHP, or Licensed Clinical Psychologist credentials are mandatory.

• State-specific licensure may be necessary for AZ, FL, GA, NV, SC, NC, and WA.

• Availability must align with Pacific or Mountain Time (PST/MST).

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K and stock purchase plans.

• Tuition reimbursement opportunities.

• Paid time off in addition to holidays.

• Flexible work arrangements including remote, hybrid, field, or office schedules.

• Additional incentives may be included in the overall compensation package.

• Equal opportunity employer dedicated to diversity.