Behavioral Health Care Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Receive patient transitions from an Intake Care Manager and ensure a smooth continuation of care.

• Build a trusting relationship with patients and foster a secure therapeutic environment.

• Assist patients in gaining insights into themselves, their behaviors, and their relationships.

• Guide patients in acquiring skills and strategies to manage challenges and triggers to enhance relapse prevention and minimize risks.

• Motivate patients to develop vocational skills and engage in social, recreational, or therapeutic activities through brief therapeutic interventions.

• Implement motivational interviewing, behavioral activation, and problem-solving therapy techniques.

• Provide education to patients regarding medications and adherence to medication regimens.

• Monitor patients' medication usage and any related issues.

• Relay findings to Primary Care Physicians (PCP) and Psychiatric Consultants.

• Communicate treatment recommendations and ensure they are addressed by the PCP.

• Update psychiatrists on communication from the PCP and/or patients.

• Align daily schedules with entries in Mindoula's electronic medical record (MMR).

• Document notes in the MMR within 24 hours following billable activities.

• Present patient follow-ups to the psychiatrist during case presentations.

• Counsel patients and their families regarding mental or physical health issues, abuse, medication, and community and social resources.

• Evaluate risk, formulate safety plans, and conduct crisis interventions.

• Monitor, assess, and document patient progress utilizing validated assessments on a monthly basis.

• Organize and maintain records, reports, paperwork, and diagnostic documentation.

• Uphold patient confidentiality at all times.

• Facilitate effective communication among patients, families/caregivers, staff, and the treatment team.

• Produce high-quality documentation consistently.

• Engage competently with patients, families, and relevant agencies.

⛳️ Requirements

• A Master's Degree in psychology, social work, or another behavioral health discipline from an accredited institution is required.

• Bilingual proficiency in Spanish and English is a plus.

• Competence in Microsoft Word is essential.

• Familiarity with Google Suite (calendar, docs, sheets, slides, etc.) is required.

• Strong experience in data entry and documentation is necessary.

• Work experience with Electronic Medical Records is preferred.

• Background in Cognitive Behavioral Therapy (CBT), Behavioral Health Assessments, and Motivational Interviewing is valuable.

• Excellent interpersonal skills are a must.

• Clear and precise verbal and written communication skills are essential.

• Capability to assess patients for risk, develop safety plans, and execute crisis interventions is required.

• Ability to maintain confidentiality of patient information is crucial.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance for you and your dependents.

• Paid Holidays, Vacation, and Mental Health Days.

• Access to Employee Assistance Programs.

• Wellness programs available for you and your dependents.

• 100% remote work opportunity.

• MacBook provided.

• iPhone included.

• Access to remote technologies.