Back Office Administrator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Accurately process customer orders, forms, and records

• Maintain and update databases and spreadsheets

• Manage shared email inboxes and direct inquiries appropriately

• Create basic reports for the team

• Follow up on pending tasks until they are resolved

• Adhere to established processes while collaborating with a friendly team

• Work from home to support business operations in the UK

⛳️ Requirements

• Previous experience in an administrative or back-office position, demonstrating accurate data management

• Proficiency in Google Workspace or Microsoft 365

• Excellent typing skills and strong attention to detail

• A reliable laptop, stable fibre internet connection, and a quiet workspace

• Availability during UK working hours from 09:00 to 17:00 (11:00 to 19:00 SAST)

• Experience with a CRM system like HubSpot is a plus

• Familiarity with project management tools such as Asana or Trello is advantageous

• Experience in drafting brief process documentation is a plus

🏝️ Benefits

• Opportunity to work remotely full-time from anywhere in South Africa

• Long-term position with a UK-based employer

• Comprehensive training, ongoing support, and opportunities for career growth

• Fixed monthly salary paid in rand