This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and surpass quarterly and annual revenue objectives for the designated CCaaS enterprise territory.

• Recruit, mentor, and develop a team of senior Enterprise Account Executives.

• Set clear performance expectations and establish high-accountability sales operating rhythms.

• Engage in significant deal pursuits, connect with C-suite executives, structure complex enterprise licensing models, and lead high-stakes negotiations.

• Create and implement regional go-to-market strategies aimed at Financial Services, Healthcare, Retail, Tech, and BPO sectors.

• Collaborate with System Integrators, Channel Partners, Master Agents/TSBs, and technology ecosystem partners to enhance lead generation and co-selling opportunities.

• Ensure effective pipeline generation, accurate forecasting in Salesforce, and compliance with MEDDPICC and Command of the Message methodologies.

• Assist enterprise clients in transitioning from legacy on-premise contact centers to scalable cloud and AI-driven solutions.

• Work in partnership with Solutions Engineering, Professional Services, Product Management, and Customer Success teams on onboarding, expansion, and client retention.

⛳️ Requirements

• Over 10 years of experience in enterprise SaaS sales, with a minimum of 5 years specifically in selling CCaaS, CX, UCaaS, or AI/Omnichannel Contact Center solutions.

• At least 3 years of direct people management experience leading enterprise field sales teams with eight-figure quotas.

• A proven history of personally closing and guiding teams through transactions exceeding $500k ACV and multi-million-dollar TCV in enterprise software.

• Extensive knowledge of structured sales methodologies (MEDDPICC, Challenger, Solution Selling) and expertise in enterprise forecasting accuracy.

• Established relationships within the CCaaS channel ecosystem, including TSBs, VARs, SIs, and strategic alliance partners.

• Experience with NICE and IVA solutions is essential.